폼페이 마운틴 뷰 호텔

if you enjoy rude customer service and horrible wifi, the Hotel Palma in Pompeii is the hotel for you. After a peasant visit five years ago, we returned this week with a group of 32 for an overnight stay. To start, they didn't honor the rooming list we sent when we booked with them. At the last minute the put some of our party in undersized rooms forcing unrelated members of our group to share a bed. The front desk also failed to have our rooms assigned when we arrived, which is normal for large groups. I didn't see a single smile from a staff member the entire time we were there. And each member was greeting by the morning desk clerk when dropping off keys with an abrupt ”did you take anything from the mini bar during your stay?” Forget a simple good morning or thank you. One member had a water and bag of chips and was charged 8 Euros. What a rip off. Others complained that there was no shower curtain which caused the bathroom floor to flood with water. They had to use their towels to mop up the floor. Breakfast was a shadow of what it was during our last visit. The juice tasted rancid and the only choice of yogurt when I arrived was banana. The main problem was their weak and spotty wifi. It's 2024. You can't call yourself a high-end hotel without offering reliable wifi. I was in room 211. There was no wifi reception. I tried several times on my phone and laptop. The other hotels in Milan and Rome we visited had great wifi - not at Palma. When I went downstairs to let the overnight front desk clerk know, he refused to believe me and sent me back to try again, which I did. No reception in 211, but it picked up as you walked down the hallway to the elevator. Again he refused to believe me and aggressively debated me and refused to come upstairs to check. When I asked if I could use the desk in the front lobby to do the three hours of work I needed to take care of, he said no; that he had to clean the lobby - same reason he gave when he kicked four of us out of the lobby at 12:30am. No cleaning was done by morning. I sat at a small table by the bar to complete my work. Even there the wifi went out a couple of times. Other members in the group complained that their rooms were deadspots also. We will not return to the Palma. Rude staff, bad wifi, and a weak breakfast make it unattractive for the price.

매우 아름다운 호텔! 아침 식사를 할 수 있는 과수원이 있어 날씨가 좋을 때 즐길 수 있습니다. 식사는 맛있고 점심과 저녁 식사가 제공됩니다. 서비스는 훌륭했습니다! 매우 열정적입니다. 운이 좋으면 호텔의 고양이 조셉을 볼 수 있습니다.

We stayed for 3 nights and arrived by car. The room was spacious with a really comfortable bed. The owners Mario and Sabina have really made a cozy hotel and were so welcoming when we arrived! If you plan visiting Pompeii with a car, the hotel has a large inside parkin lot and a garden, Mario even offered to leave our car in the after we checked out. Breakfast was great, and the cappuccino was amazing, one of the best I had while in Italy. Would definitely stay in Dream House again if I get the chance 😀 The hotel is also in the city centre, one street away from the main street and the Pompeii entrance is not even 5 mins away.

편안하고 잘 관리된 B&B는 2개의 **트에서 고고학 유적지까지 같은 거리에 있습니다. 기차역에서 도보 거리. 내 방에는 정원과 마을 저편의 산이 내려다보이는 멋진 작은 발코니가 있었습니다. 아직 개화 중인 등나무가 있는 더 큰 공공 테라스도 있습니다. 모든 것이 깨끗하고 좋은 상태였습니다. Dario는 정말 좋은 카푸치노를 만드는 좋은 호스트입니다. 아침 식사는 유럽식 스타일로 풍부하고 다양했습니다. Dario는 또한 당신을 위해 폐허 또는 Vesuvius, Herculaneum 등의 투어를 예약할 것입니다. 내가 예약한 폼페이 투어는 흥미로웠다. 나는 그것을 하여 방향을 잡고 사이트에 대해 배운 다음 혼자 머물고 돌아다니는 것이 좋습니다. 벽이 조금 얇아서 누군가가 시끄럽게 떠들면 들릴 수 있지만 일반적으로 조용합니다. 거리 소음이 적고 도보 교통량이 적습니다. 많은 레스토랑이 몇 블록 떨어져 있습니다.

Perfect stay. Everything was clean, the host Antonella was so welcoming, very helpful and friendly. Each room has a massive balcony with table chairs and sun loungers . The breakfast was very good and plenty. Different breads, meats and cheese, also plenty of sweet spreads, also sweet pastries and home make cakes. The location was great for us, quiet and only a short walk to the Center with everything you need. Definitely would stay again.