멜버른 마운틴 뷰 호텔 예약

I had an absolutely terrible experience at this hotel, and I feel compelled to share it. I booked the hotel through Ctrip and had the confirmation number ready. However, when I arrived at the front desk, the staff claimed they couldn’t find my reservation. What was even worse was their attitude—they seemed completely unconcerned, as if it was none of their business, and made us wait in the lobby for over an hour late at night. To make matters worse, Ctrip was extremely proactive all night, trying their best to resolve the issue, which only highlighted how unprofessional the hotel staff were. When we finally got a room, it wasn’t the one I booked—it didn’t include the breakfast I’d paid for, and it was on the first floor, which was not what I’d requested. This is by far one of the worst hotel experiences I’ve ever had, and I strongly advise others to avoid it.

不大確定，但似乎是五星級酒店的樣子？ 但酒店的設施是滿古典的，而且佈置的氛圍感很不錯，用的各種用具也都是比較好的，包括床、沙發等等，空間給得也很大。 而且也會送比大多酒店更好的小禮品，包括餅乾、飲料什麼的在房間。 但可能因為是傳統的百年高級酒店的關係，所以廁所給的是以前那種傳統無排水口的廁所，所以用水及洗澡要注意會造成地面積水。 然後房間後門門口，還會有一大片草皮，早上看真的也滿漂亮的，整理得很好，確實有置身在傳統的高級酒店的感覺。 並且工作人員整體的素質不錯，只是沒24小時前台比較可惜。 然後我覺得在線不太好聯絡到酒店，郵件不回，電話打官網的找不著人，還得打當時入住時放門口的那隻電話。