르네상스 몬트리올 다운타운 호텔

地理位置非常棒

Location good and clean. But reception lady was impolite, seems not happy working there or do not like you not speaking French, never smile n the attitude do not respect to customers. I requesting to add hotel members no, she said no benefits received even update for me, and don’t want to do it, like please do not bother me. But when I checked in Marriott in falls n Toronto before going to Montreal, they both asked me the number n do it for me even no benefits if I booked through trip.com, both Marriott staff service are super nice n professional. They both asked me not requesting by myself. And the cleaning lady knocked my door for cleaning at 10am on the day I checked out, it was strange as they should check my check out day and don’t bother me for cleaning. I requested a slippers and they said they are out of stock n will send me when available, I stay 3 nights but no one comes back . Disappointed service in such price, will not stay again.