페어몬트 더 퀸 엘리자베스

My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms. We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow. For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests. Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name. Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings. I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.

視角和位置完美 服務完美 用品完美

第三次住這個酒店。特別推薦需要坐火車的朋友，因為中央車站和酒店的後門相連。酒店位置到老城和逛商業街都是步行可達。酒店的床很舒服。

房間偏小，位置很好，服務很一般，經過攜程申請延遲退房酒店也同意了，退房當天缺告訴我不能延遲退房，慌忙收拾行李出發，以後應該不會再選擇費爾蒙了。

酒店為古老城堡式建築，旁邊就是教堂。酒店有通往地下中央火車站的扶梯，有多家店鋪提供全天候的餐飲。各方面都很滿意。

房間乾淨整潔，在市中心，去哪裡都方便