익스텐디드 스테이 아메리카 스위트 로스앤젤레스 먼로비아(Extended Stay America Suites - Los Angeles - Monrovia)

很老的一個酒店

The room we booked was not cleaned at all. The pull out bed was dirty and full of crumbs, there was now bed protector on it and there were dark stains all over the mattress. We tried talking to the front desk but didn't go anywhere with them. We ended us all having to sleep on the bed and the following morning we were able to switch to a different room.

Liked the availability of a wakeup call in the AM and friendly front desk personnel. Didn't like the absence of the room we booked, but we were upgraded for a discount by the front desk staff without a problem. Freeway noise could be a problem at night, as it is adjacent to the hotel. The microwave didn't work.

The hotel was not very clean. The elevator was extremely dirty. The hallways were dirty also. The rooms were older & had a weird smell to them. The bathroom just stunk. It smelled like mildew. There was not a coffee machine in the room. It had a kitchen with everything except coffee. The area it was in was nice. Check in took a very long time and the person working gave me the wrong room key then questioned how I ended up with it. Only because we had to come back to give show ID of the person staying with me did we realize the mistake. If we would have gone directly to the room I would have walked in on someone else’s room. It was a quick stay so glad I didn’t have to stay there long. The price was decent but not great considering what you get.

The sofa bed had three large stains. Not enough pillows. No ice machine. They tell you free breakfast. They ought to say free coffee and muffins. Not impressed. I would not rate this place higher than three star and that’s because it didn’t feel unsafe.

I was provided a room that was unclean. I ultimately stayed after traveling four hours to the property. The linens, bed pillows all smelled of mildew (and human musk), the stovetop burners were soiled, and there was food leftover in the refrigerator from presumably the previous occupants. The latter two points were brought to the attention of the front desk. Not sure though if it was/will be ever addressed. This experienced at an Extended Stay hotel was shocking given my previous experience in San Carlos, California. I will not be staying at this location ever.

Rooms are spacious and clean. Neighborhood is quiet even by freeway. Staff has always been friendly and helpful … but no trash cans. What’s with that? Otherwise, a good value for the money.

Rooms need huge upgrades such as paint & other little things, restroom was a bit dirty, found hairs & the toilet seat had urine stains. Breakfast is just coffee, muffins, and oa**eal. They shouldn’t promote breakfast if it really isn’t a breakfast..

The physical space is fine. This is not a nice area. Any time of day people were loitering in the parking lot. NOTE: breakfast is ready to serve oa**eal, granola bars and pre packaged muffins.