알 발하라 스위트 & 스파

Not everything was bad to be honest but my overall experience ended in a very bad way. The hotel is huge and was totally empty (3 cars in the parking lot - must be the staff's - only us at breakfast). When checkout on time we asked the receptionist if it was ok to go buy a souvenir in town and come back to enjoy the pool until when head to the airport in early afternoon. She called her manager who said "NO, only until 1pm" which didn't help us since all of the tourists' stores closes at 1pm so we had to go shopping first. Once again i do think we were the only 2 guests at this hotel which didn't make any sense. There was litterally NO ONE at the pool. We didn't get any explanations but to us, that was clearly not understandable. At the end, we spent our last day in Sicily at the airport cause we didn't want to leave our suitcases unattended in the car. I understand now why most of this hotel's reviews are bad : they clearly don't care about what their customers needs. Our experience in all of the other hotels we stayed at was so much better than this one. Sicilians can do much better so AVOID THIS HOTEL!

Molto bello e invitante stanze veramente eccellenti le suite uniche nel suo genere posso solo dire che alcune recensioni sono scritte da persone che non sono mai state presenti in loco eccellente il coso il personale e le piscine uniche in tutta la Sicilia cascate meravigliose Consiglio di venire alcuni parlano sicuramente perché non sono mai stati in hotel