Miragaia 호텔 예약

'Last year I had the most wonderful stay at Menina Colina, and was excited to return. Unfortunately I now wish I had reserved elsewhere, as it has been nothing but a disappointment. Prices are so much higher than a year ago, but I thought I got what was a good deal on the garden room. Turns out it is greatly overpriced for what is offered, as it has none of the exquisite design or attention to detail that the interior rooms have. It also seems to be neglected in terms of maintenance. The coffee machine was leaking, and after reporting it, it was made out to be my fault as I was using it incorrectly. I had to physically show a member of staff the leaked water for them to agree to replace it. I was really annoyed that they felt that they needed to demonstrate to me how it works rather than just replacing it immediately. The next disappointment was that the room was initially not serviced at all, and no explanation was given. When you are paying $165 for a mediocre room (not even including breakfast), one would at the very least expect the bins to be emptied. The bathroom also had a terrible smell that permeated the room, and mosquitoes were a problem too. Management did offer me lunch or attendance of their fado show, but none of these arrangements fitted into my busy programme. I thought a small financial compensation would have made more sense. That did not happen, and nothing further was mentioned or discussed on check-out. The final issue was the online check-out which they require. When I tried to complete it, my bill was for my entire stay, although 3 of the 4 nights had already been paid months in advance. So my conclusion is unfortunately that Menina Colina’s standards have dropped significantly, and that it is overpriced for the lack of attention to detail that is evident in several areas.'

'항구에 있는 이 숙박 시설에서의 숙박은 매우 즐거웠습니다. 공간은 편안하고 잘 세심했으며 훌륭한 호스팅 경험을 제공했습니다. 또한 체크인 담당자의 동정심이 최고점이라 도착을 환영했다. 그러나 원치 않는 세부 사항이있었습니다. 20 시간 후에 체크인하는 경우 EUR 9의 추가 요금이 부과되고 미래의 손님에게 경고합니다. 20 시간 후에 체크인하면 EUR 9를 지불해야합니다! 현지 숙소를 20년 넘게 사용해 왔지만, 이런 관행에 직면한 것은 이번이 처음이었고, 불필요하고 불편하다고 생각합니다. 이 부정적인 점에도 불구하고 숙박은 만족 스러웠지만 숙박 시설은 손님의 경험을 더욱 향상시키기 위해이 정책을 검토하는 데 이상적일 것입니다.'

'服務人員非常好！但是地板老舊，你能聽見樓上的住客走動的聲音！夜間和早晨被吵醒過很多次！房間很小，但是風景還不錯。'

'在波爾圖入住的米拉加伊亞別墅，我們認為其實是一個沒有前台服務的民宿酒店，需要密碼開鎖才能進入酒店大門和房間，但是在攜程平台上訂房，衹收到一個常規的入住確認單（號），根本無法進入酒店，打電話也是機器人在回答並且是葡萄牙語，沒有英語。還好我的朋友懂西班牙語和葡萄牙語，在大門處找到酒店的聯繫電話，幫助我們搞到了酒店大門和入住房間密碼，才通知輸入密碼進入酒店和房間休息。第二天上午退房時我們才見到打掃衞生的工作人員，她一句英語都不會，我們比手劃腳的溝通，才請她幫收了我們應該交的税（4歐元）轉老闆。 我們入住後也打電話給攜程進行了交流和探討，他們表示了歉意，並且表示給了我們一個滿意的處理。 如果你第一次去波爾圖，並且不會講葡萄牙話和葡萄牙語。一定要在訂房時與平台溝通好，收到入住密碼後才能順利入住！'