포 포인츠 바이 쉐라톤 미들랜드(Four Points by Sheraton Midland)

Clean room and friendly staff. This is my second time booking at this location and will more than likely book here again in the future.

Customer service is fantastic from the general manager of the place the showers were sub par low pressure and not hot in any shape or form i do not think we will be rebooking with the four points again

Lots of free amenities in room. Good tv selection. Refrigerator not working. No free breakfast.

I requested a crib and was told we would have one. When we checked in, we were told that the property did not have cribs, and we had to go purchase a pack and play.

I stayed a weekend here. The rooms were clean the staff was really nice. I would stay again. Some issues we had there were the lights in our hallway were out all day for one of the days and the door from the pool to the hotel was broken, but with no sign, so once you got out to the pool the door wouldn’t let us back in and we had to walk around the building to get in. I spoke to the front desk and it was a known issue. I consider those things small inconveniences that didn't affect my stay in a major way.

I stayed at this facility because it is easy access to the business areas I had to visit. Since COVID--housekeeping has been a challenge. Not the house keeping staff (they were very receptive) but the service due to policy changes. After spending days at your facility, it was difficult to get my room cleaned Items like getting cleaned towels, trash emptied was a challenge, I was even told by a staff member that the facility had a shortage of towels and other items commonly provided by the establishment. That was very disappointing being my invoice did not reflect these deficiencies. Not to fret, I will return on my next business trip. Thank you.

Very quiet place to stay and close by to everything we needed. Definitely recommend this hotel stay.

Used condom found on the floor and maid service request not full filled as requested, and restaurant and bar not opened on a Saturday afternoon and evening.

Had a room reserved, but when I got there to check in my room wasn’t available anymore. I booked a king suite and got a room with two double beds and didn’t get offered anything for it being changed. Basically got treated like I needed to just deal with it.