더 사보이 호텔 & 비치 클럽(The Savoy Hotel & Beach Club)

Our room service was slow so they comped it. They had a fan for my husband who has COPD. They waived the resort fee. Everyone was super friendly.

Stayed here last year and had a nice time. Came back with another couple March 2024 and the pool was dirty. The grounds outside not kept up very well. Was disappointed.

Very TIRED. This is NOT the 4 Star hotel that was advertised. From the dead trees on either side of the front door to the run down pool area with the old loungers and dirty chair pads, we were disappointed to pay as much as we did to stay here. We actually ate the last night of our booking and went somewhere else. The staff was generally nice but when I asked if there was more coffee for the lobby carafe, the front desk told me to “tip the pot, there’s probably more at the bottom”. Yup, there was and it was cold.

Great feel to this place. We were upgraded to a suite. No view of the ocean but a great space for us. Got good help from the front desk with directions and recommendations. Would definitely come back.

The hotel is stunning art deco right on the beach. The location is excellent and short walk to the shops and dining along Ocean Drive. The pool and beach club was excellent. When it say opens a 9 - that means the staff start setting up at 9. Nothing is ready completely until around 10. The service at the beach was great one day, poor almost non-existent the next. Room was large and clean. Nice welcome wine was a nice touch. The walls are thin and being old art-deco the noise travels between walls and from above. I’d stay again and request top floor to avoid the overhead high heels

Our stay at The Savoy really was an enjoyable one. We loved having a heated pool and the beach club food was really enjoyable. The staff at the pool area was attentive and friendly. We also really loved the location of The Savoy...on Ocean Drive and close to the ocean without being in a noisy area. Really the best of South Beach. Our room was a little disappointing. The images on the website showed an aesthetic room with wallpaper, art work on the walls and an area rug located in the sitting area of our suite. But our room was so sparten and boring. No artwork, no wallpaper and nothing other than beige walls. The bathroom also could have more to offer a traveler. No shelves in the shower to put your shower products and the bathroom only offers a pedestal sink and no shelving to put products and such. Mostly a 10/10 stay. Just would love enjoyed a better room, especially as we had upgraded to a suite.

It was very disappointing to be put in a "balcony" room in which the balconies were under construction and unusable without warning or apology. It is unacceptable to charge people a higher rate for a room for a feature that is not available in their specific room.

Good location Easy beach access Staff very nice Pool food subpar Exterior rundown Rooms very clean

It was a terrible experience. I had to check out earlier and go to another hotel. The photos online don't resemble reality. For what you are paying, you can get a better hotel. The rooms are old and dusty. The bed is in a bad shape. It kept making noises with every slight movement. The walls are thin, and we can hear the room beside and on top of us. The room service is horrible. We were out for a long period of time, and they never came to clean the room unless we told them to do so. The only positive thing, the beach staff were amazing. Don't waste your money on this hotel.