"우리는 장례식을 가졌고 체크인 날짜를 변경해야했습니다. 32번의 전화가 응답 없이 호텔에 제시했습니다. 중요한 참고 사항: 전체 예약을 미리 지불했습니다. 호텔과 trip.com은 노쇼 정책에 대해 알리지 않았고 호텔에서 응답했을 때 방이 없었습니다. 팀은 매우 무례했고 호텔에서 우리를 도우지 않았습니다. 그들은 리셉션을 떠나 한 방에서 자신을 닫았고 약간의 지원을 받기 위해 우리의 요청에 참석조차하지 않았습니다. 여행페이지, 예약페이지, 호텔페이지에 액세스할 때 이용 가능한 객실이 있어서 다시 팀 지원을 요청했습니다. 프론트에 있던 접수원 알레한드라의 답장은 우리가 그들의 예약 정책과 아무 관련이 없다는 것이었다. 우리는 예약 중앙에 전화를 걸었고 전화가 스피커 모드에 있었을 때 그룹의 여성은 '당신이 그들을 속이려고 노력하고 있습니다. 왜 그들에게 방을 주지 않습니까?'라고 말했습니다. 우리는 우리가 나타난 3박에서 돈을 돌려받거나 신용을 요구하고 있으며 그들은 방을 제공하지 않았습니다."

"놀라운 호텔은 훌륭했고 여기에 머무르는 것을 정말 즐겼습니다. 적극 추천하고 바 직원은 훌륭했습니다. Richi는 수영장 물건을 위해 자리에있었습니다. 매우 좋았습니다."

"The apartments are clean, spacious with amazing air-conditioning throughout. They Terrace sunbeds were a perfect base-camp for snorkeling and reading. The apartments are built on a slope which means many rooms have an amazing sea view (ours did). The village of Platges de Fornells is stunning, with lovely architecture- which the apartments compliment seamlessly. We did the coastal walk to fornells a few times for breakfast pastries, and while the walk is rocky the path is clear and the coastal scenery and rock formations are breathtaking. I would definitely love to return."

"Just returned from 4 nights at this hotel, booked through TUI. We had a great stay and the hotel did very well. The room was very clean, one of the cleanest we’ve had in the Balearics, and everything was modern which was nice. We had a balcony with a view of the marina, sea, and the lighthouse. Absolutely no issues with the room, however one day we lost water for some reason, only discovered after I had put the soap on my hands, so had to use some bottled water I had purchased to wash them, but I went straight down and reported to the reception. They called maintenance to go and fix, and called to the bar to replace my bottle of water. After I got the water and went back up, the maintenance man was there and had just finished fixing the water, so despite that going wrong the service was absolutely phenomenal, fair play. Pool was okay in size, was never a problem, and the kids pool was good too, plenty of sunbeds especially around the kids pool, and we managed to get a cabana a couple of times too which was nice. The location is perfect to go on the beach, with the showers just as you come off the beach too. The entertainment was okay, we found it maybe started a bit too late (10pm) with only 1 act or activity, but I suppose it’s still May and at least there was something. We played pétanque one day, and my girlfriend did Pilates and aqua aerobics which she enjoyed. The male animation member, I can’t quite remember his name, was particularly good at the aqua aerobics and the quiz where he was doing it all in 3 languages so everyone was able to be involved! The drinks were fine, cocktails aren’t the best but adequate but the sangria was nice, and there’s no reason you can’t make your own cocktails. It’s a shame the softs aren’t delve service all the time not just during meals, but other than that we had no problems with bar staff at any point, all friendly and helpful. The food was probably our least favourite part, as we didn’t find there was much we liked, but we are very picky. We did manage to eat every meal and quite enjoyed most of it, we just weren’t blown away. It was acceptable and to be fair staff were able to answer any questions about the food, were attentive at replacing it or keeping it topped up. Some days some things ran out which was a shame, and at breakfast there was often a wait for pancakes/eggs but other than that no real problems. The fried eggs were done quite raw for me but the chef had no problems flipping them and cooking them a bit longer. If you go on holiday for the food then I would say there are better options than this hotel, but if you want cheap and cheerful then this is perfect. The chips are really nice which is good but unfortunately no pizza. We found it a shame that the snack time was so limited and you had to sit in the restaurant, other hotels we have been able to have chips/burgers/pizzas around the pool but no here. Overall I can’t really fault the hotel at all. We got a good deal on the price of t"

"호텔이 꼭 필요한 건 아니었지만 저녁 식사를 할 만한 색다른 곳을 찾고 있었어요. 마침 5월 '메노르카 알 플랫' 행사 중에 호텔 제니를 발견했죠! 메뉴도 맛있고 서비스도 훌륭했는데, 너무 조용해서 마치 아무도 모르는 곳 같았어요. 이 식당은 북적거려야 마땅한데 말이죠!"

"역사적 중심지에 있는 매우 아름다운 호텔. 개인적인 듣기. 모든 것이 완벽했습니다. 나는 그것을 강력히 추천합니다"

"Excellent service, location, and comfort."

"This is our second visit to this hotel, room was nice and kept clean by the hardworking housekeeping staff, some people have complained about the size of the rooms, I'm not sure why there is a large wardrobe area, big double bed , side tables, two arm chairs and a table as well as a balcony with table and chairs. Pool area is nice and plenty of free sunbeds, there was some sunbed saving going on amongst some nationalities. Be aware there is entertainment laid on daily at the pool, if its not your scene bring earplugs or go to the beach. We only booked bed and breakfast so I can only comment on breakfast, sadly it was the only shadow on the stay, poorly cooked , usually cold and easier to get a sunbed than a fried egg, we ended up eating out for breakfast. The staff were friendly and helpful but obviously overwhelmed, certainly at breakfast, were I helped clear the tables a couple of times so we could sit. Positives, good location, nice pool, nice room, free air-conditioning, nice shower, nice view , clean, friendly staff , close to beach, free beach towels, free wifi, fridge"

"The hotel is very close to the beach. The room has a great view and is very clean and tidy. The breakfast is rich and varied, very delicious, and the view of the sea from the restaurant is pleasant. The service attitude of the front desk staff is very good, highly recommended to go"