맨체스터 호텔 투숙객 후기

타운플레이스 스위트 맨체스터-보스턴 리지널 에어포트
4.2/510생생 리뷰
Today I had one of the strangest and most insulting experiences of my life. The Assistant General Manager of TownePlace Suites by Marriott in Manchester NH ordered my wife and me to vacate the hotel because our presence made a hotel employee uncomfortable. I received a telephone call from the assistant general manager, Juliana, about 10:30 this morning. She said that an employee had complained that us being at the hotel made the employee feel uncomfortable. I asked Juliana what we supposedly had done, because I couldn't imagine what anyone would have complained about. Juliana said that she had been instructed by the General Manager, Jessica, to not tell me any more and said that if she told me any more, that it could disclose the employee's identity. I told Juliana that all of our interactions with hotel staff had been positive. I pointed out to Juliana that my wife and I are serving as missionaries for our church; we both wear name tags identifying our church and we're generally dressed in Sunday dress attire. I asked her if that's what made the employee uncomfortable. She again said that she could not tell me any additional information, and reiterated that we had to leave the hotel - and we had until 2:00 PM to vacate. I asked who made this decision and she told me that it was a joint decision with Jessica, her boss. Juliana said that if I wanted, she would have Jessica call me. Jessica called just after 2:00 PM (after we had vacated). I again asked for information of what we had done that had made an employee uncomfortable and Jessica said that she couldn't tell me. I told Jessica that I am concerned that our religion or us being missionaries was the problem. She responded that religion has nothing to do with why she demanded that we leave. She did however let us know that it was a female employee that made the complaint. I explained to Jessica that since we had already left the hotel, that we would appreciate understanding what had made the employee uncomfortable, because we never intended to offend or make anyone uncomfortable. So if she would tell us, we could avoid offending people in the future. Jessica then told me that she doesn't know what it was that made the employee uncomfortable, and said that she'd have to talk with her (the employee) again. I asked Jessica how she can be certain that my religion is not the issue, if she doesn't even know what caused the discomfort. Jessica replied, ”I'll call you back if I get additional information.” She then quickly disconnected. The entire situation feels very bizarre. We found a nearby Hilton facility that is actually a much nicer property. I could have refused to vacate and I think the general manager would've had a difficult time pressing the issue. But it would have been a hostile situation that I didn't want to be in. Instead, I'm posting my experience - I hope other people avoid staying at TownePlace Suites in Manchester NH. I hope Jessica and Juliana receive additional training b

FAQ (자주하는질문)

  • 트립닷컴 할인코드는 어떻게 받을 수 있나요?

    트립닷컴 이용이 처음인 신입회원은 트립닷컴 할인코드 페이지를 통해 트립닷컴 할인코드를 발급받아 사용할 수 있습니다. 트립닷컴 회원에게는 트립닷컴에서 상품예약, 트립 모먼트 포스팅을 통해 추후 예약할 때 할인 받을 수 있는 트립코인이 주어집니다.

  • 트립닷컴 특가 호텔은 어떻게 확인하나요?

    트립닷컴은 일년 내내 다양한 호텔 특가와 프로모션을 제공합니다. 당사 특가 및 프로모션 페이지에서 다양한 할인 혜택을 만나보세요. 트립닷컴 회원이라면, 본인 계정에 로그인한 후 호텔 목록 페이지에서 독점 특가 요금을 확인해 보세요.

  • 트립닷컴 특가 호텔은 어떻게 확인하나요?

    트립닷컴은 일 년 내내 이용할 수 있는 다양한 호텔 특가와 프로모션을 제공합니다. 당사 특가 페이지에서 다양한 특전 혜택을 만나보세요. 마일리지 프로그램 회원이라면, 본인 계정에 로그인한 후 호텔 목록 페이지에서 독점 특가 요금을 확인하세요.

  • 호텔을 더욱 저렴하게 예약하는 방법은 무엇인가요?

    일반적으로 주중에 예약하면 더 저렴하며, 프로모션을 통해 저렴한 호텔 확인 및 할인을 받을 수도 있습니다.

  • 트립닷컴에는 몇 개의 호텔이 등록되어있나요?

    트립닷컴에서는 전 세계 230개 이상의 국가/지역에 위치한 500만 곳 이상의 호텔 예약을 지원하고 있습니다.

  • 트립닷컴에서 예약한 호텔의 취소 및 변경이 가능한가요?

    호텔 정책과 취소 날짜에 따라 가능여부가 다릅니다. 관련 호텔 페이지의 정책 섹션에서 확인해 주셔야하며, 예약하신 호텔을 취소하거나 변경하려면 트립닷컴 계정에 로그인한 다음 "My 예약"으로 이동해 표시되는 안내를 따라주세요.

  • 트립닷컴 고객센터로 연락하는 방법은 무엇인가요?

    트립닷컴은 연중무휴 24시간 지원하는 고객센터를 지원하고 있습니다. 트립닷컴 고객센터는 전화 및 채팅으로 연락할 수 있습니다.