Ramadan period but still outstanding fantastic customer service 10 minutes from haram shuttle provided. Good customer service. Lots of shops and restaurants around
We had a nice stay in the hotel, service is good , staff is helpful and friendly, we didn’t have any issues during our stay. Location was not ideal, about 25 min walk, if you take shuttle, then it’s 15 mins to Harram. Road works still going but they tend to finish and underpass should be running in Ramadan which will then reduce travel time for sure.
리뷰 111개
8.4/10
예약 가능 여부 확인
원하는 옵션별 호텔
조식 제공하는 메카 호텔트윈룸 있는 메카 호텔더블 침대 있는 메카 호텔수영장 있는 메카 호텔무료 취소 가능한 메카 호텔
It’s a very nice hotel. Walking distance to gate 79 (10 minutes) which leads directly to the Kaaba.
There’s two towers, 1 & 2, both have a great breakfast.
There’s two restaurants in tower 2. There’s a cafe which can make birthday cake if you so wish.
There’s a nice prayer room inside the hotel.
I would highly recommend this hotel.
Everything about the hotel was fantastic. The staff are lovely, and the location is near Haram, public transportation. However, I faced sort of a slight issue during the check-in, and it was sorted out in 10-15 minutes. The issue was due to payment as I booked and paid in advance. However, they wanted me to pay them and contact Trip.com to get my money back. I refused and showed them the receipt. Seems they are not used to the reservations with payment in front. If you do that, keep the receipt with you.
كل شيء عن الفندق كان رائع، الموظفين لطيفين والفندق قريب من الحؤم والمواصلات والخدمات، لكن واجهتني مشكلة بسيطة عند الوصول حيث حجزت ودفعت كسبقا لكن طلبوا مني الدفع ومراجعة trip.com لاسترداد نقودي. طبعا لم اقبل بذلك واظهرت لهم الفاتورة وتم حل المشكلة خلال ١٠-١٥ دقيقة. على ما يبدو هم غير معتادين على هذا النوع من الحجز ويتوقعون الدفع عند الوصول
It was truly a pleasant stay at Selat Al Bait. Everything is spot on, except for the location. The road construction was making it worse. However, the receptionist and other staff were going an extra mile to deliver excellent service. The breakfast was plentiful and multi-variant. Overall, we like our stay here. It's really value for money. Thanks.
We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade.
From city view to partial haram view, it was amazing masha Allah!
The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess?
As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************!
We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight.
Do take note that uber taxis does not pick up from the hotel except for Careem.
Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!
This hotel is next level unreal! The pictures of the rooms don't do it justice, it's way better in reality (at least in my case). We booked three rooms for 5 nights in Jan/ Feb 2025, were located in tower 3 - Al Falak Tower in rooms 708/ 6**/6**. The bathrooms were unbelievable, all stunning white marble with some super fancy design, so so amazing, the shower was so big you could fit like 7 people in there, I have never stayed in such a luxury room before. Ceilings are like 4 metres, really unbelievable. The colour palette for the room was muted greys and pastels, it looked very nice, suited the room and location. One thing that would be useful, can the hotel just install a Japanese bidet instead of a separate one, I think it's a waste installing a standalone bidet and the all-in-one bidet toilet is current technology, so it would be useful compared to the current setup (Toto toilet, etc).
Now, the sad bit. The distance from the Haram is advertised as not far, and it isn't. But the reality is it's extremely difficult to enter the haram, because of the crowds, it is just heaving. The police close off the haram to outsiders as soon as the adhaan goes, so you can't enter (be aware), and you'll have to pray outside the boundaries of the haram if you are not inside the area before the adhaan (this may be subject to change, and I cannot confirm how they arrange their opening times etc, please confirm on your own travels).
Inside the haram, there is ridiculous construction work going on, all entrances are purposefully blocked, so that huge traffic builds up (I remember 10 years ago in 2014 when I stayed at Bai Al Abraaj, you could just walk into the Ma3taf area of the haram in about 5 minutes, now it is impossible. ). I have no idea what the government is doing, but it seems to intentionally be closing off areas to stop people from entering, which is really a shame. It seems that the purpose is that you rather go to all the shops and malls outside the mall, or pray inside your hotel rather than venture out, this seems the goal of the current administration by closing off all entrances, or causing huge areas to be cordoned off so that getting in easily is impossible. I got so sick of the crowds that i ended up not wanting to go into the haram afterwards (the crowds inside are really next level crazy, they will push and drive wheelchairs up your legs and cut you - happened to me but maybe I was just unlucky).
The hotel is exceptional and so is the buffet breakfast/ dinner - breakfast is between 90 - 119riyals, and dinner is about 149 riyals. Food is amazing, but it's sad that most people pile their plates with croissants etc, don't take a bite and throw it away, such a shame. I hope the hotel can have signs up to prevent such ridiculous wastage, or at least give this food to the outside poor people.
막카(알 슈바이카)에 위치한 사마 사마 호텔의 경우 걸어서 15분 이내 거리에 막카 대모스크 및 카바 등이 있습니다. 이 호텔에서 아브라즈 알 바이트 타워까지는 0.7km 떨어져 있으며, 0.9km 거리에는 킹 파하드 게이트도 있습니다.
에어컨이 설치된 65개의 객실에서 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있습니다. 편의 시설/서비스로는 전화 및 금고 등이 있으며 객실 정돈 서비스는 매일 제공됩니다.