익스텐디드 스테이 아메리카 - 올랜도 - 메이틀랜드 - 1776 펨브룩 Dr(Extended Stay America Suites - Orlando - Maitland - 1776 Pembrook Dr)

The shower in 204 needs attention. Breakfast bags were not available. Michelle at the front desk was a delight!

The room was not cleaned from the previous guest. There were no towels in my room or at the front desk when i asked. I had to stay in the room because there no others available and no one ever showed up to clean it.

The staff at the from Desk was really nice! But the first room I got had already someone staying there and the other two rooms after that had a bad cooking smell.

I had a great stay at this Extended Stay . I loved the fact that it was very clean, quiet,close to everything,safe,and the staff was professional and friendly. I will definitely stay again if i am in the area

This property is old and very dirty! Was not clean and did not off a good customer service. We had to leave as our son gets sick easily in dirty places. The smell of the room suggested mold. Won’t give me my money back.

Customer service was great from checking in to checking out. Everyone was so helpful ,friendly

This is the first Extended Stay I've been to that didn't have any cups (plastic or glass) and paper towels in the room. When we requested a fork, the staff member told us they didn't have any clean ones. The breakfast was sub-par as well- coffee was nowhere near hot, and the breakfast options were oatmeal, muffins and granola bars. Staff could be much more helpful and a lot friendlier.

This was the absolute biggest disaster hotel I haven’t stayed in. No text or phone call to warn me ahead of my check in that the only elevator wasn’t working and the pool was closed. When I checked in and was told of the non functioning elevator I asked how to we get to the upstairs floors and the desk clerk rudely pointed to the stairs and told me “walk”. I had multiple luggage pieces and told the clerk I had bad knees and and I was 64 years old. No assistance was offered to even hold the door for me. Five days the elevator worked one and the pool was never open. This hotel should be removed from your hotels listing. The indifference of the desk staff regarding their problems was amazing. They acted as if nothing was wrong. Do NOT stay here, even for free!

One night someone knock on my door at 1:40 am the person knock 4 times was scary. I try to call the front office no one answer Till I yelled to the person to stop or I will call the cops That day I left did not feel an anymore safe at hotel. Earlier that evening. Felt as someone was breaking a door and moving heavy furniture I reported at front desk the incident