호텔 아라바카 비야헤

우리의 필요에 적합한 위치에 있는 좋은 호텔입니다. 서비스는 좋았고 아침 식사도 좋았습니다.

Realmente no me gusto ,los enchufes no iban y todo cutre

매우 나쁜 경험이었습니다. 직원들은 전화에 응답조차 하지 않았습니다! 그들이 응답하기 전에 여러 번 전화를 걸어야 했습니다. 4성급 호텔에 대한 매우 나쁜 서비스라고 생각합니다. 우선 손님에게 응답하고 친절해야 합니다. 리셉션은 매우 불친절합니다. Whatsapp에 답변도 보여줄 수 있습니다. 우리는 긴급하지 않았고 그들은 우리를 고려하지 않았습니다!

This block of accommodation claims to be a 4 star hotel. It is not. It is averaging 2 star at best. Without doubt, bargain basement on a budget. I arrived to check in, no one was at the desk. Patiently, I waited and was eventually noticed by the one and only member of staff at the checkin desk. The booking in process started. I had a double room booked….I was given a twin. When I questioned the twin room, I was told the Hotel was full, and as my booking was such a short notice booking, only a twin was available. Being on a business trip and on my own, I accepted the twin. When I got to the room and opened the door, I was nearly knocked out by the heat blast that escaped from the room. Being from England, currently experiencing single figure temperatures, some of them on the minus scale, I assumed that the locals were inviting me with a warm welcome. Thinking nothing of it, I entered the room, unpacked my very basic travel bag, cranked down the Air Conditioning to a very British 15 degrees, and headed out to the office I was visiting. On returning from the office and opening the Hotel room door, It was nothing more than an Inferno. I reported the air conditioning failure to the reception desk and……………………….. I dealt with an uncaring, cold, soulless, aloof, detached, disinterested and most inhuman

I stayed here and was very impressed. The hotel was spotless and had everything you needed in the room (although netflix would great). Availed of the late check out which was great value. Location ideal with everything you needed around, chemist, shops etc. Breakfast was very good value compared to other hotels in Madrid. Staff were all so friendly especially Antonio on reception, I look forward to coming back.

Habitación limpia y espaciosa y sin ruido del exterior. Atención correcta por parte del personal de recepción. Con respecto a la comida, desayuno completo tipo buffet. También hay varios restaurantes por la zona. Ubicación un tanto alejada y sin vistas muy buenas.