힐튼 가든 인 잭슨-메디슨(Hilton Garden Inn Jackson/Madison)

Have stayed multiple times. The location is great. The facility is well maintained The staff is exceptional.

We were very happy with out stay. Room was very comfortable and the staff friendly. We had no problem locating the hotel.

The hotel room is spacious. The air conditioning and the shower doesn’t work properly. The lobby is well more upgraded than the guest room where we stayed.

I like the convenience of getting to the hotel and closeness to family. I was disappointed that the whirlpool was not working and pool was not heated.

We always enjoy our stay here, we have been coming here every other week for work .There is no other place we would rather be.

The tv in our room didn’t work. The ice machine on our floor didn’t work. There was some construction going on, but I’m not sure how that would affect these two issues.

They are doing renovations on the hotel and they started using heavy equipment before 10 am. We were awaken to someone using some kind of loud tool on the other side of the wall. There was a piece unwrapped candy laying just underneath the bed.

I've stayed here a year ago, and it was a much better experience then. The staff was helpful and courteous throughout the stay. We were billed for breakfast despite having prepaid for it through ******* when booking. The 3rd floor bathroom drainage in both the sink and bathroom was very slow. The bathtub had not been cleaned and was very evident once the water started backing up. There were signs that the property is currently undergoing renovations, so I hope the plumbing issues will be addressed with that.

"Whenever we visit Madison this is our go-to hotel. The staff is always excellent, service is above compare. We refuse to stay anywhere else. We love it and would highly recommend it to anyone visiting the area. Please get the hot tub fixed, which is my only request. Love you guys and will see you soon Kendall and Ms. Tina