루체른 Playground 근처 호텔

Don't be fooled by the gorgeous exterior photo of this hotel. There is no grand lobby to speak of that you would expect to match the building facade. Rather there is no lobby!!! As you enter the building there is a Starbucks to the left and a Covid testing facility to the right with people in line waiting to get tested that you need to walk by. Around a corridor you will find the reception - and that is where the bad part of this report starts. We had booked a Deluxe Design Suite and when we checked in that is was the room type written on our reservation card. We got our room key and walked back by the covid testing line and waited amongst them for the elevator. Up to our room and no special area of hotel as promised, no shower in room - just a tub with no curtain, no double sink, no electric blinds, and a room less than half the size as advertised. We go back down to the lobby and told them that the room was not the one we booked. They argued with us that it was indeed what we booked despite it missing the features and size they advertised. They had the nerve to say to us ”.......we didn't know having a shower was a criteria for you......”. They said they had no other rooms and offered us nothing in compensation other than we could switch rooms the next day. We went back to the room contemplating whether we would try and find another hotel and after a few minutes the front desk called and said another room had come available. A different clerk brings us a new key and shows us to a different room in the ”special” area of hotel - same hallway except you needed to use your key to access a door blocking the hallway to an identical hall - nothing special here like having a concierge lounge etc etc. This new room was closer to what we booked so we accepted it. We stayed four nights and everything was ok except they did not replenish the bottled water each day - told us 2 one litre bottles per stay not per night. I would not have written a review except fir what happened upon check-out. A manager checked us out and asked how our stay was and our response was fine after they got our room sorted out. She looked at the reservation and said well the room you booked was what you were originally placed in and then proceeded to argue with us that there was no difference between the rooms and that not all Deluxe Design Suites come with a shower. Rather than argue with her we walked out pissed off at them once again.

가성비 매우 좋은 호텔입니다. 방은 그리 크지는 않지만 전체적으로 깨끗하고 편안합니다. 일찍 체크인할 수 있어서 도시로 나갈 수 있는 시간이 더 많아졌습니다. 호텔에서 제공하는 게스트 카드는 매우 유용하며 무료로 버스를 탈 수 있습니다. 전자레인지와 온수도 제공되어 매우 편리해요! 헤어드라이어는 리셉션에서 대여하셔야 합니다.

Great location and good value for your money. If you are looking for a clean and accommodating hotel, a quick breakfast with plentiful options (delicious croissants!) this is the hotel for you. Note: no AC, but a small fan. We were there on a hot summers night and with the window open we slept comfortable. Also, my husband and I were a little surprised to find two single beds on each side of the room. So if sleeping together is VERY important then make sure you tell them. We thought we did on our reservation and we were surprised to find two separate beds. But, being it was a little warm I was actually happy not sleeping next to him because of his body heat, lol!

The room was clean and spacious and beds were decent. Breakfast is at Hotel de la Paix and has an excellent spread. Good choices available for vegetarians too. Location is great- walking distance to the station, lion monument and the Chapel bridge. Now coming to the not so great parts: 1) At the time of booking, I did not notice that the room has no air conditioning. Please check that before you book. Travelers from the US assume air conditioning is available everywhere. The room temperature was okay after left the window open (but that exposes you to the noise from the street below) 2) The bathroom exhaust did not work well. Not acceptable in my opinion. 3) The Hotel does not have anyone at the reception. The reception is at Hotel de la Paix which very close (apparantly the two hotels have a commmon management). This is a slight inconvenience

호텔은 21번 역과 매우 가깝고 주변 환경이 매우 좋고 경치가 아름답습니다. 방의 온도는 독립적으로 제어 할 수 없으며 나는 이틀 아침에 깨어있었습니다. 프론트에 물어보니 외기 시스템이 고장나서 시원한 바람만 나온다고 하네요. 매트리스는 매우 편안했습니다. 아침 식사는 평균입니다.

Very nice hotel just across the street from the Vierwaldstatter see(Lake Lucerne) Pros: Great staff easy check in Great views from lake facing rooms, easy parking. Ok value for the area,comfortable bed. Cons: There was construction going on at the time of our stay. The rooms have no A//C, not a deal breaker but the room was sealed up tight and that first blast of stifling heat when we opened the door was unexpected. But they do give have a large fan unfortunately the cord would not allow the fan to be placed in the terrace door to help cool off the room. The breakfast buffet selection was plentiful but the cooked foods were merely OK at best.

We stayed at the Hermitage and it was a perfect choice for us. The hotel is away from the city center but the bus stop that takes you there is in front of the hotel entrance and you get to the city center in 15 mins tops. But staying here you get the most perfect unobstructed views to enjoy, and not even pedestrians walking in front of the hotel. It was just perfect. The room was clean and service was great. We would go back to this same hotel if we were to visit Luzern a second time.

I stayed at the Gasthaus Badhof for a week. I booked on the hotel website and got a special price for staying seven days in a row. The hotel is located in a quiet town five minutes by car from the centre of Lucerne. I went down walking to the city in less than an hour twice, walking along the edge of the lake to the city. There is a bus line -free for being a hotel guest- with a stop a few meters away, very convenient for the return, uphill. It is a one-story building with twelve very spacious rooms (50 m2). The architecture is very modern and the quality of the construction, facilities and furniture are excellent. The bathroom is integrated into the room, the shower is a very well built glazed hurna. Each room has a large covered terrace where you can admire the magnificent landscape: an nine-hole golf course and, in the background, Lake Lucerne and the Swiss Alps. You can walk or go jogging around. I had an underground parking space -with charging point for my electric car- with direct access to the room by elevator -no additional charge-. On the ground floor is the reception and the restaurant lounge with large windows to the golf and exit to sit outside. The breakfast is not of great variety -because the hotel is small- but it is served in a very correct way and with fresh products of very good quality. All the hotel staff and golf course caretakers are very friendly and professional. They are always willing to help and showing their best smile. I think it is an ideal place to stay to visit Switzerland staying in a real four-star hotel, modern, quiet, clean, discreet, convenient and reasonably priced.

제가 묵었던 5층 스위트룸에는 벌레가 많았습니다. 불행히도 벌레, 딱정벌레, 거미 및 기타 곤충을 발견했습니다. 에어컨은 없고 쿨러만 있어서 방 안이 더웠어요. 경치는 정말 훌륭했지만, 곤충들 사이에서 잠을 잔다면 경치가 무슨 소용이 있겠습니까? 서비스는 그다지 좋지 않습니다. 짐을 나르는 벨보이도 없었습니다. 때때로 그들은 나에게 필요한 것을 전달해야 하기 때문에 내려와서 가져가라고 요청합니다. 어느 날 밤 일찍 떠나야 하는 문제가 있었습니다(5박을 예약했습니다). 하지만 높은 요금으로 예약했음에도 불구하고 관리자가 저를 실망시켰고 감사할 것이라고 생각했습니다. 이러한 이유로 저는 다시 머물지 않을 것입니다. 이 호텔. 내가 경험한 것은 끔찍한 숙박이었습니다.

5점중 4점까지 도달하려고 했으나 솔직히 말해야 함. 호텔은 전망에 대한 책임이 없으며, 전망은 호텔의 많은 부정적인 부분을 보완합니다. 체크인은 친절하고 빠르며 도착 후 5 분 이내에 4 층에 우리 방의 열쇠를 가지고있었습니다. 우리가 점심 시간에 일요일에 도착했기 때문에 주차는 약간의 검색이었고 분명히 이것은 그 호텔에서 점심을 먹는 인기있는 시간입니다. 우리가 얻은 방은 4 층에 있으며 호수가 보이는 표준 방입니다. 방은 매우 작습니다! 세면기는 방에 있고 샤워 시설과 화장실은 분리되어 있지만 실제로는 작은 공간입니다! 2 명이 있고 수하물이 있으면 방이 완전히 채워져 있고 아무것도 저장할 공간이 없습니다. 환기기가 있지만 에어컨은 없습니다. 그러나 괜찮습니다. 우리는 창문을 열 수 있었고 호수 위의 신선한 산들 바람이 방에 들어 왔습니다. 그러나 모기도! 그래서 아마도 그들은 창문 앞에 모기장을 놓을 수 있습니까? 방에 워터쿡이 있는데 전원 코드가 매우 짧아서 사용할 수 있는 곳은 세면대에만 있었지만 그다지 안정적이지는 않았습니다. 침대는 편안하지 않고 딱딱하고 베개는 존재하지 않습니다. 와이파이도 잘 되고 빨랐습니다! 그 다음 아침 식사. 그것은 ”뷔페” 였지만 매우 제한적이었습니다. 자신을 자르는 빵이 있지만, 코비드와 함께? 나머지는 치즈와 고기, 달콤한 것들과 그것이었습니다. 커피는 기계에서 나왔고 수도꼭지에서 주스를 받았습니다. 괜찮 았지만 정말 기억에 남지 않았습니다. 우리는 약간의 리뷰를 읽고 다른 손님이 주문한 것을보고 가격을 비교했기 때문에 저녁 식사를하지 않았으며 그렇게하지 않기로 결정했습니다. 체크 아웃은 실제로 체크 아웃하지 않았으며, 청구서를 지불하고있었습니다. 데스크 에이전트는 우리의 체류가 어떻게 또는 전혀 관심이 없는지 묻지 않았습니다. 그래서이 가격 수준의 호텔에 대해 마음에 들지 않는 모든 것. 보기와 위치는 값이 없습니다. 그러나 그것은 호텔이 열정없이 관리되는 것과 같았습니다. 좀 슬픈 일이죠.