If you're looking for somewhere to SLEEP, I do not recommend this hotel! We stayed for 1 night and got no sleep due to an event on in the room above ours. This is a pretty old building so the walls, floors etc are all very thin. The music was SO loud in our room it was vibrating the lights! and could be easily heard word for word....even in the shower!! We complained to reception who told us there were no other rooms available...the lady working spoke with the hotel manager who was off. She informed her the event was on till 1am but the music would be turned down at 12....this did not happen! When they finally turned the music off at 1:30 they then spend another 2 hours dragging furniture around which was also incredibly loud! We finally fell asleep and were then startled awake before 8am by them dragging heavy furniture around again!! We complained again when checking out and member of staff apologised but was not sympathetic to the situation at all. We felt it was as though they cared more about keeping the event guests happy than the hotel residents. The manager was still off but was due in the following day, our information was to be passed to her for her to call us (as we obviously requested a full refund)....we've still heard nothing from her!.... My husband and I never complain and if there's a problem we just suck it up, but this was so shocking and unbelievable it could not be ignored!
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