퀄리티 인 런던(Quality Inn London)

No water in the advertised indoor pool. The room was dirty. Anything that had stainless steel was rusty. The toilet made a loud noise everytime it was flushed, like a boat horn. The fan in bathroom did not work. The fridge had a continuous noise.

Got there, the property looked well maintained. We were greeted and were given great customer service. The front desk person was friendly and kind! The rooms were clean and organized but with a small hole in the ceiling nothing bad. Other then that I would def come back! There is also free breakfast. Sadly I didn’t get to go since my phone had a wrong time and woke up at 10am.

Property advertsed hot tub and heated pool. It had neither as pool was empty and under repair and the hot tub did not work. Since the human amenities were not functioning, staff were hosting stray cats in this area. Kibble food dish greeted you when entering the pool area (I have photos) and the aroma of cat piss graced the air inside. How nice....yuck. management would not offer a discount for these deficiencies, they just said "oh, we're so sorry" Truth there is yes, it wss a very sorry facility - stay elsewhere.

This property was nothing like it was described as. The bathroom had black mold all over it. The breakfast was just cereal, coffee was nasty. The room was not very clean at all. All in general horrible place, checked out a day early because it was so bad.

Our rooms did not get cleaned the whole time we stayed there From a Sunday night till Friday morning. I had to ask for towels & wash rags every night.

The pool and hot tub were closed and the main reason we booked. Room was dated.

There was limited Channels on the TV The room I booked was unavailable they gave me a substitute and there was no USB plugs for charging phone etc

Desperately needs upgrade, lamps are gummy with oils and rusting out, coffee pot missing a part causing half the water to be sprayed over the counter and at 8:30 complimentary breakfast was practically nonexistent. TV remote needed new batteries, at least that is what I thought made the tv nonresponsive. Bed was comfortable.

Wish we could have stayed more than one night, will definitely be back. Clean room & common areas. **Hot breakfast**. Loved the decor of lobby, common areas, and room. Nice modern look. A/C worked great, actually got as cold as we like it, which is rare. Shower was nice with adjustable pressure, refreshing. Nice, attentive staff when we needed them, but didn't disturb us otherwise, which was much appreciated, as we were very tired. Staff works very hard doing multiple roles, hopefully they are paid accordingly. One person seems to be doing the job of several employees. Hot Tub does not work and may not be replaced/repaired. But pool area is nice. We enjoyed that the indoor and outdoor pools are connected and also clean. That was super fun for my daughter. Overall great place to stay at very reasonable price. London is a nice town, glad we stayed while visiting friends!!