인기 링컨 슈퍼 8 호텔

이 장소를 찾는 긴 이야기, 그것은 I88의 약간 떨어져 있지만, 우리는 덴버로가는 여행에서 그것을 너무 좋아했습니다. 우리는 덴버에서 우리 여행을 위해 그것을 예약했습니다. 깨끗하고 침대는 편안했고 IHOP가 매우 가깝습니다! 수십 년 동안 IHOP가 없었고 정말 좋았습니다. 우리는 애완 동물에서 방을 요청하는 것을 배웠고 그들은 매우 수용 적이었습니다.

While I can't speak for the actual accommodations I can speak for their customer service. I 1000% do not recommend booking this motel. I had booked a two night stay for a military drill weekend. The night I was flying out my flight ended up being delayed and then cancelled at 8pm so I could not get to Lincoln. I immediately called the motel and advised them my flight had just been cancelled and that I would not be able to make it and needed to cancel the reservation. I was told they would not cancel as it was within 24 hours of the reservation. I asked to speak with a manager and was told one was not available. I called the next morning and spoke with the same individual and was told again that they would not cancel as it was within 24 hours and there was nothing they could do. I asked if that was for the one night or both nights and was not given an answer. Therefore, I had to pay nearly $300 for a motel room that could not be used due to no fault of my own. I understand the policy and the reason for the policy however when a customer can't get there and there is no grace that is terrible business practice. The website indicates a great cancelation policy and they appear to support military but this is not the case for this location. I contacted corporate regarding one of their affiliates and they advised that there was nothing they could do as it was an independently owned franchise. They did however forward the response from the manager who offered a 50% discount on my next stay. That will never happen and good job on losing a customer. Super 8 should be embarrassed and I would recommend Wyndham not associate themselves with this motel.