코트야드 레이클랜드(Courtyard by Marriott Lakeland)

The whole Staff at Marriott Courtyard Lakeland was Amazing!!! They all work together to give the best service. I stopped by to tell this to the hotel manager. I was so impressed and enjoyed my stay.

About what we expected except for every other day room service we weren’t made aware of

Breakfast is not included the door of room in bad condition

Close to a major shopping center and great restaurants.

Property was in middle of renovations. Workers were hammering at 8 a.m. Air conditioner not working properly. Hot water lukewarm in vanity. Hallway carpet filthy. Only 1 elevator and it was duct taped. Front desk staff barely visible nor asked how stay was when checking out. We were very disappointed in facility and it was not the standard we were expecting.

Everything about the property was great.

Property is fantastic looking Roaches in our room

My only issue was that even though they slipped a note under each room door warning of the carpets being cleaned, they didn’t mention at what time. We were trying to check out and there were hoses everywhere

Well we were triple charged for our room and after speaking with the GM Mr. Phillips he got it all resolved quickly and even compensated us a night. We will be going back to stay. Life has issues and ours were easily solved.