쿠칭 비즈니스 호텔

음식은 아주 좋습니다. 깨끗하고 직원들이 친절합니다. 서비스 매우 팁. 도움이되고 내 체류를 즐기십시오.

방은 아주 기본적이지만 샤워기의 물은 매우 강합니다! 에어컨도 잘 작동했습니다. 냉장고에서 냄새가 나는데 한동안 청소하지 않은 것 같습니다. 리프트도 꽤 낡았지만 가격대비 기대됩니다. 전반적으로 좋은 숙박으로 간주됩니다.

The superior room with city view is comfortable and cosy with a spacious work zone. The in-room wired internet access is indeed convenient for business travellers. There's a sofa and a coffee table with a big LCD TV that you can unwind and entertain yourself. The only shortcoming probably is the toiletries amenities provided pretty limited. Only two pieces of soap were provided for the superior room. My room comes with a buffet breakfast but I overslept and missed it. The room pictures that I posted is a junior suite room from my previous stay which is double the size of a superior room with a separate living and dining area. The hotel used to serve very tasty Nasi Lemak but sadly to say that it's no longer the same anymore after a few decades.

우리는 여행자의 좋은 리뷰를 바탕으로이 호텔을 예약했습니다. 호텔 입구에는 경사가 없으며 로비까지 걸어 갈 수있는 5 단계 계단이 있습니다. 비가 오면 타일로 된 단계가 미끄러 워지고 수하물을 위로 운반하는 위험이 있습니다. 호텔 로비는 넓고 흠이없고 매력적입니다. 사내 레스토랑이 있습니다. 프론트 엔드 직원은 훌륭하고 매우 도움이되고 정중하며 훌륭한 하우스 키핑 서비스입니다. 그들은 매일 비가 내렸을 때 우산을 제공했습니다. 호텔은 강변 산책로, 호텔 건너편에있는 레스토랑, 현지 음식 및 쇼핑의 호커까지 도보 거리에 있습니다. 객실 복도는 좁습니다. 우리 방은 깨끗하고 2 개의 싱글 침대와 좁은 산책로, 창문 및 서있는 샤워 시설의 작은 광장 사진입니다. 우리가 거기에 있었던 4 박 동안, 3 층 비상 화재 출구 문이 붕괴되었다. 그럼에도 불구하고 클린 룸과 좋은 서비스는 우리의 귀환을 유혹 할 것입니다.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

All good with this hotel. Great rooms. Great gym. Great pool. And also great location. Although it's a bit expensive but worth it.