트리어러 호프

First off, the hotel is very well located within walking distance to the train station, the river and old town Koblenz. When we arrived, we didn't have any information on parking. The hotel has none so we pulled into the check in space in front of the hotel (very tight since there was another car already there) in order to inquire. We were given a parking card and told where the public parking garage was located to park the car. We were early for check in and our room wasn't ready yet. After our two day stay, we realized that the white car parked in the check in spot belonged to a first shift hotel employee. We returned to the hotel a couple of hours later, at check in time, and were told that housekeeping was running late due to a broken elevator so our room still wasn't ready. When we finally got our room, we were asked at what time we planned to have breakfast so that a table would be available for us. We picked 7:30. I hauled our bags up two floors worth of stairs, (I'm 62 years old with heart issues) because of the broken elevator. There were only two woman at the check in desk so I didn't ask for help with the bags. Once we got into the room we found it to be modest for the price but clean. The high temperature was in the mid 70's both days of our stay so it was warm in the room. There was an air conditioning unit on the wall but no remote to be found. You would think that if they planned on you being able to use it, the remote would be in the room, just like the TV. The window was open, but it didn't help much. As others have stated, it is VERY noisy. You would think that people would go home at a certain time but the noise was there all night. People talking loudly, loud cars, trash trucks, etc.. We wanted to close the window but without air, it would be unbearable. The breakfast was good with a reasonable variety of food. The second morning was a Saturday so we showed up for breakfast again at 7:30 to find that it wasn't being served yet. Breakfast doesn't start until 8:00 on weekends (it would have been nice if they would have told us) so I got the car and loaded it. At that point I wasn't going to change our plans so we left without breakfast. We did discuss our grievances with the lady at the front desk upon leaving, but felt like we were going in circles. The bottom line, it is a great location, and it is overpriced for what you get unless you find the location acceptable justification. Plan to ask questions. They do not offer any information without asking. They do have air conditioner remotes at the front desk but you have to ask for them. Our next stop was a Marriott in Nuremberg and it was great to get early check in and to have everything explained at the beginning of our stay. I'm curious if the elevator has been repaired yet.

The pros: Helpful and very friendly staff and management. Went out of their way to assist. Excellent location, very close to historic part of town and shops and restaurants. Extremely clean and everything works well, including wi-fi. Rooms are cleaned daily and all is spotless, with drinking water replenished and a cute little bag of sweets left on the pillow. Nice breakfast, with fresh fruits, variety of products (even had oat-milk joghurt), breads and cheeses. They even had newspapers sitting on the side table - a nice touch! Unlike other reviewers, we had no problem with noise. Bonus points for a small elevator, that would be great for anybody who didn't want to use stairs. The cons: Despite the historic-looking exterior, which is lovely, the rooms are pretty flavorless and there is something of a motel vibe to it all. There are a surprising number of guest rooms in the building and most are comparatively small. Then again, the helpful staff go out of their way to give it some character! We are not sure what would happen if you broke the rules here - such as the one about leaving your key behind when you go out! A lot of signs around telling you not to take it with you. We figured there might be some hefty disapproval (but we didn't break any rules). Then again, we're in Germany so maybe this should be taken as part of the travel experience! ;-) Best recommended for a couple of days stay. It may be worth considering more of an apartment if you were going to stay longer in this lovely historic town.