이슬란다 리조트 호텔 후기

Please check k out our other reviews to see we always leave an honest opinion. Upon arrival hotel looked lovely. Got to reception and before we could even walk up the stairs we were shouted at to remove shoes. No issues really just a bit taken aback. Check in was easy but we were informed strictly no shoes to be worn in the resort ? Room was lovely but we were advised no TVs were working. I know ur not on hols to watch tv but we do like to put tv on when getting ready etc but not really an issue. We had travelled quite a few hours to get there and we went out to get food and planned on early evening. Noted no one in reception after 7pm and night porter doesn’t speak english. We realised we had left key in room so the night porter had to get the owner who was in the room next door to our room. The look and lecture we received was unreal we didn’t do it on purpose but you would swear we committed a crime. Breakfast was basic but lovely and was always being refilled. Pool area was high up and it was extremely windy so we didn’t really sit there. Much but it would be fabulous if it wasn’t so windy. Not the hotels fault I know, but did need to mention this. We also had another row as we had been out on a golf cart exploring and had a wash and some dust/dirt came off onto the towel. We were advised not to do this as if it wasn’t able to be cleaned we would be charged ? The major sticking point for us personally was the owner. It was a beautiful hotel, surroundings and location but from every corner of the resort you could hear her voice. Very loud, shouting at staff, it came across like she wanted everyone to know that she was the boss and it got quite tiring at times. On checkout we were waiting to go to the ferry and she literally shouted at us I don’t know how many times to sit down and wait. As though standing was making the place look untidy. She was extremely loud and bossy and it somewhat ruined the experience of a beautiful island. Would we stay again ? Unsure. Loved the hotel, not so much the owner