We stay here every year for a conference in February (apologies for my late review) and it is one of our favourite hotels. Smaller and with more personality than the bigger hotels, excellent customer service, gorgeous beds, great showers, superb breakfasts and THE best customer service in Killarney. Special shout out to John the night porter and Joanne (i think) who looked after me with a take away breakfast when we had to leave early. As a hotel you should be proud of the jobs all the staff do, there is such a lovely atmosphere here because of them but clearly it comes from the top and management play their part too. See you next year......
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