호텔 엘도라도(Hotel Eldorado at Eldorado Resort)

Bed was so comfy could have slept in forever if we didn’t have things to do. Room could have been cleaner, there was hair in the drawers and shower that wasn’t ours. The restaurant we wanted to go to in the manteo is closed in mondays so we were sad about that but the restaurant in the Eldorado was open and it was fabulous. Service at the front desk and restaurant were great.

Only issue was that the two properties (Eldorado and Mateo) are jointly managed and we had to go to Mateo to check in/out and when our key cards stopped working we had to go back to the other property to get it fixed. Also, time of year and not very busy so some amenities closed, but the room was wonderful, lounge was spectacular and the staff all wonderful. Will definitely go back.

I carried all my items into the hotel, along with my toddler, to find out you cant check in at the hotel and I had to go to The Manteo to check in. Thats weird. And inconvenient. I walked in the cold over to Manteo to check in. My toddler complaining she was freezing so I ended up carrying her. I probably wont stay at The Eldorado again because of that. It’s too much of a hassle.

No staff at the front desk. You have to walk 4minutes to a different hotel to check in and out

Always a great stay at the Eldorado. The hot tub and pool are always a nice added feature.

Inga was amazing. She catered to our needs, and went above and beyond with her customer service. We would stay again based on her customer service alone.

Staff and amenities were top notch! Inge is a great concierge and truly catered to our needs and gave us the perfect stay! A picturesque location with a great atmosphere… what’s not to like? 5 stars all over!

Great view of the lake and marina! Love the heritage quality of the hotel.

Stayed here the night of our honeymoon. We were dropped off by taxi at 5:15pm. Nobody was at the front desk or anywhere to be found. It took half an hour of calling the hotel over and over before someone finally picked up and gave us directions to the front desk of the adjoining hotel which was a twenty minute walk away. We arrived in our room to find the walls coated in splattered food and stains. The carpeted hallways of the hotel were stained and everything needed a good dusting. We went to the bar at 10pm to see a bunch of young adults all goofing around and rudely told us to leave since they closed the bar early. I really wish that we had stayed somewhere else and this place ruined the night of our honeymoon. We would have had a better time at a budget hotel like a super 8 and it would have been immensely cheaper. Stay away.