호텔 엘리아나 키와툴레

I’m confused as to why this property has high ratings. When I tried checking in, they told me that I don’t have a reservation, even though I had booked and paid in advance before I left Canada. I told them I’m not leaving and I need a room. I even showed them my booking email confirmation. So after talking to the manager, they gave me a room. The room itself was clean and the washroom was well stocked with toiletries. However, the hotel is right by the road and the rooms are not sound-proof as identified. I didn’t sleep properly the whole night and it felt like I was sleeping on the road with all the traffic noise. In the morning, I asked reception if I could switch to another room as it’s too noisy on that side of my room. They said they will let me know. Since I was only in Kampala for a few days, when I didn’t hear anything by 10am, I decided to check out and find a better hotel.

Very Clean & Modern Executive Rooms!! I am from the United States and stayed in Hotel Eliana for my first 2 nights. It is a very clean & modern feeling property. The staff are very professional and the manager of the property is a great guy. I booked an Executive room & the interior designers did a FANTASTIC job with the design details. The non-standard Executive Room “bedroom area” is designed above what would be considered a nice property in tye US. The free breakfast for the guest was very enjoyable & filling. This hotel is also walking distance to many restaurants, stores, barber shops, salons & shops. The Ntinda community of Kampala is just on the outskirts of the city center. You will get a great feel for the culture by just walking around the main road of the property. Inexpensive taxis & boda bodas (motorcycles) can easily be caught right outside your door. Keep up the great work Hotel Eliana. This property I believe is by far one of the best values for your money!!