Nalan Hotel (Jinan High-speed Railway West Station)

Nice and convenient but please get new towels. It’s affordable and clean and close to Jinan west train station

The hotel was fine. A little hard to find, but that is trip.com's fault, and not the hotel's fault. Trip.com doesn't show Chinese directions, only English names which make no sense in Jinan. When checking in, the hotel staff could not find my order. I showed them the printed paper, but they kept asking which booking site it was from. The reservation said "trip.com" but they didn't know what website that was. You really need to give us an option to print these confirmation numbers SOLELY in Chinese. This is a ************** app, the foreigner's version should have a Chinese version. I wish I could use the 携程 version, but you don't let foreigners use it. Please change the foreigners app to have Chinese characters.

It was a very pleasant stay, the rom was clean and serviced daily, the staff very helpful! I totally recommend this hotel.

They have few experience on how to deal with foreigner, being difficult to talk to them even through the translator. The bedroom and the bathroom had a strong smoke smell. There were cigarettes and ashes at the floor of the bathroom. But the cost is ok for what they offer.

Very nice hotel and room

OK，，，，，，，

服務還不錯，能及時打掃乾淨，補充物品，熱水也能一直供應，不會洗一回澡就沒熱水了，還要等好久才有熱水 入住的15樓，第一天晚上隔壁房間在吵架，聽的很清楚 然後晚上凌晨馬路上大車路過的聲音也能聽的很清楚 第二天晚上也是這樣，早上被隔壁還是樓上的噪音給吵醒了，一直在鐺鐺鐺的敲東西，不知道是什麼東西 然後馬路上車的聲音也聽的很清楚，不知道為什麼15樓還能聽這麼清楚 直接聲音往上走，也沒休息好

這是離濟南西很近，價格又很實惠的一個酒店！而且相比起其他住過的公寓式酒店，這個酒店的很多衞生細節都做的特別好。硬裝和傢俱看起來都很新，維護的很好，床單什麼的看起來也非常乾淨。前台的服務態度也很棒！後面退房之後忘記行李沒拿，返回的時候發現阿姨打掃衞生是真的會把被套枕套都換下來，能做到一客一換。乾淨和性價比真的很好不錯！

帶着孩子去的，衹能説太臟了。衞生真爛，就不能爆炸鹽洗洗嗎。噁心死了，都想打12345投訴，要求退款，看到以後回來越想越噁心。