Manager: Not friendly and very aggressive if not satisfied Receptionist: Unresponsive and unhelpful (We have waited 3 days before getting missing bed sheets) The establishment does not specify that breakfast is 100m away, at a partner of theirs. The establishment is claiming that their terminal is not "functioning" and then forces us to pay in CASH (with the extra fee cost at our charge). I have video, as a proof, where the manager is frightening us when I refuse to pay in cash. ROOM: Bed sheets are dirty and too small The towels are dirty (toothpaste) The air vent was broken and noisy The door was broken and does not lock The shower drain was missing (pool after 1 minute) and the shower head is disgusting The beds are very small (MAx 1.5m) Mirror was broken Room has never been cleaned SITUATION: Very noisy street
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