문타운쉽 무료 와이파이 호텔 예약

기분 좋아, 친구를 위해 설정, 나쁘지 않았다는 피드백, 힘든 여행, 적시 체크인, 여름 레저 여행 기분 좋아, 친구를 위해 설정, 나쁘지 않았다는 피드백, 힘든 여행, 적시 체크인, 여름 레저 여행

Room was good stay for the night, however, the trip.com site did false advertise of pool at facility which was a huge reason on booking this hotel for the night. My family expectation to swim in a inside pool were crushed to oblivion when we found out not only is there not an indoor pool but to be told there was not a pool at the facility at all since they been open as of December 2025. I was told this by the female attendant on July 18th, 2026 at 9:48 am who was not at front check in counter but gossiping in the buffet breakfast area with another worker and a guest. She was very nonchalant about assisting me and my concerns, when I approached her after waiting for over 6 minutes at the counter and searching for whoever is working the front desk. I asked her what time is check out and if I could get a partial refund due to false advertising of pool and she said that I would have to contact trip.com or whomever the third party I booked with for it is not her concern nor does she deal with third party websites/companies WHILE storing her coffee or tea and not making eye contact with me in a condescending tone. Would I stay here again no, because of rude front desk staff.