라브랜다 로열 마카디

훌륭한 호텔로 훌륭한 모래사장과 많은 수영장을 갖추고 있습니다. 음식도 맛있지만 종류가 더 많아졌으면 좋겠습니다. 또한 객실도 깨끗했습니다.

직원들은 친절하지 않습니다. 우리는 trip.com에서 예약한 금액보다 약 115달러를 더 청구해서 도착했을 때 나쁜 경험을 했습니다. 그래서 이 호텔을 추천하지 않습니다!

Very nice.

房間空置太久，設施不過關，抽水馬桶和淋浴間門都壞了，毛巾太久 看着就不乾淨。服務一塌糊塗。旁邊有bar，低音炮每天到半夜一點，投訴也不解決，態度極其惡劣，整個三天沒怎麼睡覺。建議拉入黑名單，永不在平台上推薦。

Not recommended for ALLERGY sufferers. On my last night, I booked the Italian restaurant at the hotel with guest relations at reception. Just like the other two bookings I had previously with other restaurants at the hotel, the guest relation staff added a note to my booking online to state nut allergy. I then attended the restaurant for the 9pm booking and mentioned to the waiter my nut allergy. The waiter stated just no desserts were suitable. I ordered chicken Caesar salad for my starter and for main the Olio Pasta (sauce on menu stated chilli, olive oil, garlic and parsley). I ate the starter and then it was around 20minutes until the main arrived. Within 5 minutes of starting to eat the main I felt the initial symptoms of an allergic reaction. I then went to reception and stated I needed an ambulance as I think I’m experiencing an allergic reaction. The receptionist stated it was 40 minutes to a hospital but they have a doctor on site who they would call. I spoke to the doctor on the phone explaining I have anaphylaxis and they came to me quickly and assessed me confirming I was in the initial stage of anaphylaxis. I was with the doctor from around 9.45pm - 2am and luckily survived. The meeting with Head Chef, Food Manager and Guest relations next day made me feel very emotional as I had a near death experience, had been too afraid to sleep since and then I was afraid to eat anything. They denied any nuts were in the food and that the recipe was in the Chef’s head.

Excellent selection of food, it was delicious, maybe a bit more of an English breakfast selection, Hotel was beautiful and staff from cleaner Mahmoud, bar staff chef's and waiters you really couldn't say anything about them, a few definitely need to brush up on people skills but overall was a great holiday, also a little mention of the gardeners who cared for everything