베스트 웨스턴 플러스 노스웨스트 인 & 스위트

Microwave didn’t work and they charged extra for deposit

設施很新，衞生很好，微波爐冰箱都有，早餐還不錯，就是離市中心遠一點，其他的都滿意。

For the price it was pretty good. Gas station right next to it was super convenient. Nice few nights, the lady at the front desk was rly nice too.

Moldy room We arrived we could not check in power went out and the internet was out they said we would have to wait until it was back up they then said we can take you to your room but can’t give you a key we will let you in and out by the time he said that an alert for my card went off saying I been charged by then so my thought ooh internet back up I go back down try to check in they said it’s still down I been charge but have no room key I said we are going to go grab food and we will be back they said ok we were gone about an hour came back they gave me 1 room key said internet still down I can do paperwork at breakfast so we said okay went to the room got ready for bed pull cover back on the need there is mold on the Balch spring cover I looked around the room Found more mold open outlet and dirty curtains ect by that time we drove 300 miles we are tired and hungry and sleepy I told them about asked them could that refund me they said no because I booked through a 3rd party! It’s unacceptable I want a full refund!

A brief stay A good deal for one night. The a/c only got cool when it was set to 60, and the only the volume button worked on the remote control. If it was more than one night, I would have complained.

I arrived on the property around 12:30pm and asked for early check in. I was asked to pay a fee or wait till 3 so I decided to wait. At 3:05pm they said that my room wasn’t ready and I should wait 20 minutes. No problem but 20 minutes turned to an hour, an hour into 2 hours, and then into 3 hours. In between they kept checking other guests in btw. The staff was extremely unprofessional and I even asked for a refund so I can go get somewhere else and they said no. I was checked in around 6:40 pm after I was there since 12:30pm. The room was stinky and the bathroom smelled like there was an issue with the sewage or something. I was so irritated and they said they were overbooked so I couldn’t change my room. I ended up sleeping somewhere else so I just wasted my money!! NEVER BOOKING HERE AGAIN!