Rodeway Inn & Suites Hwy 290 NW

Had to cancel my reservation 1 hour after I made it. They charged the full $78 as a penalty for the cancelation. Anyway I can get my money back.

To go on business for a few days it is good and very well located To go on business for a few days well located

They weren't able to find my reservation, almost trying to blame me for booking it for the wrong date or location. I checked emails, receipts, and bank account and all showed I booked the right location and I was already charged for it. He kept wanting to see proof, which I provided, then he "found" the reservation. Proceeded to send me to a room with only one bed, which was incorrect . I called front office and told him that I booked two beds and he said I was wrong. I read him what the receipt said and after insisting, he finally agreed to give me two beds. When he met me in the wrong room to give me new keys, he requested to see my reservation again, then blamed ******* for the mistake.

The staff was very friendly and always attentive, unfortunately our room smelled like cigarettes and we found a lot of dust in the floor.

The room was clean not too fancy, but expected value for the price

Good hotel! Good hotel, my family and I were there for one night. Room was clean no weird smell anything.