익익명 사용자This hotel is seriously the best! Kazuki San made our trip absolutely amazing. He was so helpful with everything. He is nice and talkative. His family was super friendly too, which made us feel so welcome. We loved every minute of our stay. It truly felt magical, like something out of a dream. Thanks for the gift and photos. This hotel's art gallery is seriously impressive. They've got some amazing pieces on display. And breakfast in the cafe feels great. We can't wait to come back again. Highly recommend this place to everyone!
KKseniiaIvaПрекрасный отель! Единственный недостаток - удаленное расположение. Есть трансфер до станции, бесплатный кофе/чай/мороженное, сладости, вкусный ужин и завтрак, шикарные купальни (2 крытых ванны, источник на улице, купель с холодной водой), есть сауна, аппарат по массажу ног и массажное кресло. Весь отель покрыт татами, так что пожалейте людей и не тащите с собой чемоданы, оставьте их в коинлокере на станции.
리리뷰어매력적인 마을입니다. 호텔도 훌륭해요. 중심가에서 500미터 정도 떨어져 있지만 로프웨이와 가깝고, 운하와 공공 온천으로 가는 길에 온천수에 계란을 삶고 발을 담글 수 있는 곳이 있어요. 아침과 저녁 식사는 정말 최고이니 꼭 포장해 가세요. 호텔 온천도 좋지만, 공공 온천 이용권을 제공해 주니 꼭 한번 방문해 보세요. 폭포와 나무를 배경으로 온천탕을 즐길 수 있습니다. 강력 추천합니다. 교토에서 직행 열차가 있습니다. 역 셔틀버스도 있지만, 짐이 없다면 역에서 1.5~2km 정도 걸어가는 것도 좋습니다.
리리뷰어We had an unforgettable stay at Matsuya in Kinosaki. From start to finish, everything was exceptional. The service was truly some of the best I’ve ever experienced—warm, attentive, and genuinely thoughtful. A special shoutout to Cho, a new team member from Vietnam who is studying Japanese. She was incredibly kind and made our stay even more memorable.
Our room was spotless, beautifully appointed, and offered such a cool and authentic traditional Japanese experience. The kaiseki dinner was incredible—relaxing, beautifully presented, and absolutely delicious. We had an early train and couldn’t stay for breakfast, but based on dinner alone, I’m sure it would have been amazing.
At check-in, we were given yukatas and traditional sandals to wear around town, which made the whole visit even more special. The onsens were wonderfully relaxing, and the town itself was friendly, charming, and exactly what we hoped for.
I highly recommend staying at Matsuya if you want to experience the absolute best of Japanese hospitality, culture, and relaxation. Truly a highlight of our trip. We are a LGBTQ+ traveling couple and felt very welcomed.
리리뷰어호텔 직원들은 정말 따뜻하게 맞아주었고, 체크인하는 동안 모든 것을 참을성 있게, 그리고 꼼꼼하게 설명해 주어 정말 소중하게 여겨지는 기분이었습니다. 머무는 동안 내내 마치 친구처럼 대해주셨고, 숙소를 바꿀 때는 직접 차로 데려다주시기도 하셔서 일본 특유의 따뜻함과 환대를 제대로 느낄 수 있었습니다. 직원들의 세심한 서비스에 진심으로 감사드리며, 다음에 기노사키를 방문한다면 꼭 다시 이 호텔을 선택할 것입니다.
리리뷰어좋은 서비스와 시설을 갖춘 매우 멋진 일본 호텔(여성과 남성이 분리된 공공 온천탕과 미리 예약하는 것이 좋습니다). 우리는 또한 호텔 스파에서 놀라운 마사지를 받았습니다. 단점은 호텔이 서양식 침대(일본식 이불만)를 제공하지 않고 직원이 영어를 잘하지 못한다는 것입니다(그러나 매우 친절하고 최선을 다해 도와줍니다).
DDaria GrОстанавливались в отеле в октябре 2024 года. Взяли два номера на двоих.
Плюсы:
1. Великолепные номера в стиле классического рекана: все очень красивое, аутентичное, масса мелких деталей, записок и подсказок для гостей, интересных безделушек в номере. У нас были кровати, а не футоны, но минусом это никак не назвать - кровати удобнейшие. Вид из номера (3 этаж) - на горы. Чистота идеальная, в номере есть все, что должно быть в номере классического рекана: от татами, до низкого столика для отдыха.
2. Бесподобный ужин кайсеки. Великолепный завтрак сукияки (готовишь себе сам).
3. Красивейшие интерьеры отеля, по нему интересно гулять, изучая его изнутри. Отель красивый снаружи тоже.
4. В номерах можно курить (мы этого не делали, да и номера не прокуренные совершенно). Есть курилка при входе в отель.
5. Чудесный персонал. Все просьбы и жалобы удовлетворяются за минуты. Плохо говорят на английском, но это не беда, общались через переводчик. Ребята классные, веселые. Быстрый чек-ин, куча напоминалок по поводу того, куда и во-сколько приходить / что и как правильно делать.
6. Есть приватный онсен (мы не пользовались).
7. Дают беспланый пропуск в 7 общественных онсенов. Дают скидки на сувениры.
8. Дают отличные юкаты для онсенов, для женщин - дадут красивые, выбор огромный.
Нюансы:
1. Единственный минус отеля - удаленность от центра Киносаки (15-20 минут ходьбы по не слишком красивым местам). Но! Есть бесплатный трансфер от отеля до центра города, плюс есть трансфер вокзал-отель-вокзал. Да и ходьба от отеля до центра Киносаки нас особо не напрягала.
2. Это не бизнес-отель, поэтому ни стиралки, ни утюга, ни душа в номере нет. Душ (а по факту - онсен) общий на минус первом этаже - отдельный для мужчин и женщин.
JJp0616기노사키 온천에 가면이 호텔을 예약하십시오!
직원들은 정말 훌륭했습니다. 그들은 모두 매우 친절하고 친절했으며 항상 즐거운 숙박을 위해 많은 노력을 기울였습니다. 모든 것을 잘 설명하고 항상 우리에게 인내심을 가지고 있는 Kairi에게 큰 감사를 드립니다. 훌륭한 서비스에 대해 Tomoki에게도 감사드립니다. 우리는 그곳에 머무르는 것을 너무 좋아해서 일본을 다시 방문할 때 다시 여기에 오고 싶습니다! 또한 마을 자체와 모든 온천도 좋아했습니다.
호텔 자체에서는 사전에 예약할 수 있는 개인 온천뿐만 아니라 공공 온천도 제공합니다. 그들도 훌륭했습니다. 우리 하프보드에 포함된 음식도 훌륭했습니다! 여기의 모든 것을 좋아했습니다! 우리 방에서의 정원 전망도 너무 편안하고 훌륭했습니다!
리리뷰어Enjoyed our stay and experiencing our first onsen and kaiseki!
They provided us with yukatas and passes to access the public baths, also had 3 private onsens on site.
Friendly staff, lots of food included in the dinner and breakfast which they serve in your room and set up/pack up your bedding, with option for continental breakfast on our 2nd day instead of japanese style.
Quiet, clean and futon bed was surprisingly comfortable.
It’s about 8min walk from the train station which was fine for us but there’s a bus shuttle option right outside the station, and the hotel also offer bag drop off for a small fee when you leave so you don’t need to carry them.
It’s close to the ropeway that you can ride up for nice views. Also right near the best public onsen in our opinion. (Be sure to check the onsen hours we missed out on one and note 2 are currently closed for renovations).
A few things worth noting - breakfast is served early, you can pick 8 or 8.30am. If you are sensitive to light, it’s not completely dark when sleeping, sun comes through the windows as it has the traditional paper screen style. Also there in not a shower in your room, you need to use the onsen showers (either the private ones on site which you can’t book so can’t guarantee availability but both times we wanted to use them we were able to, or at the public onsens.)
Overall we would recommend staying here to treat yourself to some peaceful rest and relaxation.
PPiwatUpon arrival, the hotel gave us 2 free tickets for aquarium next to the hotel. Staff were very friendly and helpful with parking valet and our luggage. The room we were in had an amazing view and it is spacious. It’s a Japanese style room and the staff had to come to put out futon for us around dinner time. Communal bath is big with an outdoor onsen. We noticed that they use salt water in the bath and onsen instead of chlorinated water like many other onsen hotel we have stayed in the past. There are 2 restaurants in the hotel but they open rather late at 7 and 8 pm so we didn’t get to try them. Breakfast were the same the whole we stay but they are pretty decent so there is no complaints. I would consider this to be one of the best hotel we have stayed during our trip there.