더 웨스트미드 호텔(The Westmead Hotel)

We booked a twin room as we were attending a wedding at the hotel, the room was a good size and had all the basic amenities, however as a twin room it was only prepared for a solo traveller and we had to ask for additional toiletries and towels from reception. The bathroom was freezing as no heated towel rail and the only toiletries provided was soap and a shower gel. It would have been nice to have been told this in advance so i could have brought shampoo and conditioner. Breakfast was an additional cost and was freshly cooked buffet style which was delicious and a great portion size. Specialist coffee is available but at an extra cost (worth it) The food they cooked at the wedding reception was exceptional as was the dj for the night.

The staff on reception and the bar staff were very helpful and friendly apart from the reception staff on departure on the 26th , we thought she was miserable and abrupt and should not be doing a reception job if she clearly did not want to be there .

The hotel is a little tired with worn and frayed carpets and rooms in need of updating and redecoration. Also when it is cold the electric panel heaters are inadequate to heat the rooms and corridors. The extractors do not work in the bathrooms and so you get lots of condensation when showering. The beds are comfortable and the rooms a decent size. The staff are excellent and make this place, they keep it very clean and are always willing to help. If you get it at the right place then it is good value for money.

Our one night stay at The Westmead Hotel was very comfortable. Our room was spacious, beds comfortable and bathroom clean and functional. Decor is a little dated but very good value.

The staff were very friendly and couldn't have been more helpful. The room was OK - could do with a bit of attention in the bathroom (mould around bath sealant needs to be tackled). What was irritating was that there was a disco which went on late, and the lack of soundproofing meant that it was intrusive when trying to sleep. It would have been helpful had the staff warned me of this or checked me into a room further away from the disco/party; I'm sure this isn't the first time it has happened (when you book - ask them!). The car park had some discarded beer cans and bottles lying around it, which didn't give a good impression on arrival.

Stayed here after a visit to the NEC. Lovely hotel and staff. Large room and bed. Food was good. Would recommend

Perfect location for our needs, the room was clean and bed was comfortable. There was a smell of cigarette smoke on our way to our room which was worrying but the room itself was fresh.

This a standard traditional “country hotel” with with ample space to park. The rooms a clean and the bathroom are a bit dated .

Nice hotel if a little dated. Food lovely, staff friendly. Overall I would stay again.