PREMISES AND SERVICE: There was no toilet brush in the WC, and no such brush was given to me on request, and thus the WC pan (”throne”) did smell unpleasantly and look soiled for a while; I had to flush the toilet 7-9 times to get it completely cleaned. The walls and door of the room were very thin and I could clearly hear, at any time during day or night, people using and flushing the toilet, using the shower, and the telephone ringing in other rooms (adjacent and above) as loudly as if it was ringing in my room (and from the corridor, I could also hear people snoring in another room). I had to almost ”beg” to be given four extra hangers (and in fact I was told by a receptionist): ”why do you need more hangers? You are only one person!”) and to be given a wake up call (by another receptionist, who told me that they cannot do that because they are preparing/serving breakfast at 8.00 hrs). I was not given clear or adequate information (by another receptionist) on how I could travel from near the hotel to the airport by bus; she did not even know where the nearest bus stop was, from which I could catch the bus to the airport. There was reception of only three (all BBC) TV English channels. On arrival, there was noise from compressed air drilling on the street. On arrival (on a Friday, for a four nights long stay, during which my pillow case was changed only once, on the forth night of my stay, only on my request) I was not offered a quiet room (as I had requested when I booked the hotel) at the back of the hotel by a receptionist, but only 5 minutes later by another receptionist (who at first told me to ask the road workers myself, whether they would continue work on Monday!). This hotel should be rated as two star hotel, i.e. not as a three star, which is the official rating appearing on the web. Management and training of staff was evidently poor. Sporadically, one or two receptionists appeared to be making an effort to offer a service slightly above a perfunctory one. LOCATION: The hotel was secure, with adequate wi-fi, located 20-25 minutes from the airport by bus (and 5 minutes to walk to the nearest bus stop to catch the bus to the airport), 15-20 minutes walk or 5-10 minutes by tram (NB All public transport is free of charge in Luxembourg) from city center (i.e. old town).
아주좋음
59생생 리뷰