Insula Alba Resort & Spa (Adults Only)

We cannot fault anything or anyone. Manos you made our time by the pool! never felt so “looked after” cinnamon cappuccino’s and the best milkshakes, you’re a legend! Whole hotel is absolutely spotless, food was amazing and something for absolutely everyone. Every single member of staff are a credit to the hotel, we even got a lift back to our room on a couple of occasions which was a blessing in the heat! We will most definitely be back Oh and not forgetting, thank you for making our 39th wedding anniversary that extra special with the complementary drink and fruit bowl, very much appreciated xx

Great week here. Stayed half board. The restaurant food was fab, room was clean and airy. Staff couldn't do enough for you. Pool was large and clean . Pool bar staff friendly, Manos especially...TUI reps were helpful , welcoming and friendly. Some nice places to eat on the beachfront too. We loved it.

If you want a room full of ants, and a pool you can't stand up in, then this is the hotel for you. If you want cold food, undercooked food, and you want to pay for meals despite paying for all inclusive, then look no further, this is the one to book. Had to eat out on two separate occasions because of the poor food. Both the indoor and outdoor pools are too deep to stand in if you're 5ft 4 and below. The outdoor pool was so cold no one was going in it. We requested a different room due to the ants. We had booked a duplex room which was tiny and the wardrobe was down some very narrow and slippy stairs. The manager was quite rude and gave us two choices - downgrade and sign a document so you don't get any money back or upgrade and pay us £350. We were tired after a long journey and felt bullied into choosing to upgrade. The swim up rooms are not worth the money and we didn't even want one!

Could not fault this hotel. Staff were amazing, especially Manos, Theo and Costas at the pool bar, they were excellent. Becks- tui rep- she was lovely and the manager of the restaurant, my god that man works some hours but always smiling and happy to see you. Loved this hotel and cannot wait to go back!

We are just back from a week in TUI Blue Insula Alba and had a fab time and highly recommend the swim up pool view room. The staff are a credit to the hotel, friendly, helpful and excellent english skills. The swim up pool view room was amazing, Food was lovely, lots of choice and many vegetarian options ( I am veggie).

It is difficult to compare this hotel to other 5* hotels in Crete as it's our first visit but to us it did not come up to the 5* standards we have had elsewhere. Don't get me wrong it's a perfectly good hotel that ticks most of the boxes required. Food: not an awful lot of choice but everything was always hot and the desserts were delicious, maybe too nice as you could not just stop at trying just one!!! Room: felt very basic with no drawers at all only the large shelves in the wardrobe where you will find bath robes, iron and ironing board. The bed was large and very comfortable, unlike the bath towels which were so thin and small. We had upgraded to a swim up pool view room which was OK but as we were near the corner our sunbed was outside next doors balcony and we had our neighbours directly infront of us which gave us no privacy at all so we chose to get sun beds around the main pool, which infact were very comfortable. Entertainment: the evening entertainment is very low key around the pool. We never visited the piano bar so can't comment on that. We did enjoy the aquafit in the pool every morning even though the pool is 1.5m deep everywhere and I am 5ft2in and could not touch the bottom, they do provide a float to anyone who needs one. The area outside the hotel is pleasant with a nice stroll to the little church across the road and about 5 minutes further to a large supermarket. We did go on the little train that stops across from the hotel, a two hour round trip cost 16 euro per adult. Overall we did enjoy our holiday and had some lovely weather and witnessed some fantastic sunsets but we have had our 'Greece' experience and it will be back to Turkey for us in the future.

Wow! We arrived late and from the start we felt welcome. No awful queuing to book in, they had a buffet laid on and we're told to relax while we got booked in. We were escorted to room 1208, very spacious and modern and had a fantastic views. Our house keeper Maria came every day to clean and change towels and linen. She arranged the towels as swans, butterfly, boat, lovely little touches. The hotel provided robes, slippers and beach towels. We were half board and the food was beautiful. Pool area had plenty of comfy loungers, pool was gorgeous though a bit deep for me at 1.5 metres. Outside if the hotel was the beach with lovely beach bars. My only criticism of this beautiful little town and the wonderful resort is some of the beach areas need a clean up. The areas that have been done look great.

Just got back from the Insula Alba Hotel, it was amazing. The resort is perfect for couples wanting to get away from the hustle and bustle of every day life. The resort its self was just perfect, everything that you could possibly want and more. We stayed in a junior suite, it was so spacious, 2 bathrooms, 2 TV’s with English channels..even got to MUFC win the FA cup. The staff are so helpful, really can not do enough for you, all so very polite and well mannered. The buffet restaurant was lovely, food was always fresh and a really good selection ti choose from, waiting staff were fabulous, always on hand. There were always plenty of sun beds available, no need to rush down in a morning to put your towels out. The hotel is situated right across the road from the beach…some amazing views, the sunsets were breathtaking . The ***** is a stones throw away with a lovely Restaurant called Ocean view, you can have a meal then venture over to the seats on the beach, DJ provided, perfect lighting and quality spirits. I honestly could not fault any part of this vacation, hotel, staff and the locals. We will most definitely be returning. If you are thinking of booking, stop thinking and just book, you will not be disappointed. Ps… take mosquito repellent!

Insula Alba is a large comfortable hotel, within extensive grounds, with a main restaurant for breakfast and evening meals which is buffet only, there is also an a la carte restaurant known as the Culinarium, you can use this restaurant on a basis of one time during your stay, or more if you choose to pay, we chose not to eat there. The main buffet restaurant for breakfast and evening meal was sufficient for us, although we did find the service could be sporadic at times, incorrect drinks at breakfast, or served not at all, lukewarm coffee's and tea's, not served at all, in the end we sorted it out for ourselves bypassing the servers. Breakfast is good, plenty of choice for all tastes, from cooked breakfasts to cereals to continental breakfasts. Evening meals were good although a little repetitve, plenty for everyone, and a fair choice for vegatarians. Again, during our evening meals drinks service was hit and miss, we requested a glass of wine with our meal on our first night, to be told that they did not serve glasses of wine only bottles which for us would have been to much, not being big drinkers. Yet throughout our stay we noticed other diners asking for and receiving just a glass of wine not a bottle, I guess we had the wrong server at the wrong time, in the end we drank only water with our meals. Overall our dinning experience was good, although you have to book in a dinning time throughout the length of your stay for the main restaurant. We had a similar experience with the pool bar, ordered drinks which never arrived, by this stage we just supplied our own, which were far cheaper anyway. The pool area is good, lots of sunbeds with umbrellas etc..., pool was beautiful, a litle cold when you first get in, this was only May afterall, but you soon get used to it, by the end of the stay, my wife and I did not notice it at all. Our room was a swim up room, this was absolutely fantastic, again the pool a little cold at first, yet soon got used to it, although its not for serious swimming, it is really only a plunge pool, the terrece area has its own sun lounger plus a table and chairs, and from around 11 oclock is in full sun, perfect, by around early afternoon the temperature was around 25-26 degrees, lying out in the sun here in your own private area was great, and to top it off, the plunge pool, rest and relaxation. Our room was comfortable and clean, (our cleaner was an absolute treasure) with aircon, usual tea making facilities etc..., Analipsi itself is ok, where the hotels are it is not the viallge of Analipsi, it tends to be very tourist orientated, there isnt or at least we did not find any typically greek cultured restaurants, there are a couple of sandy beaches, where we understand the sun loungers are free or at a reasonable cost rate, although I do not know the rates, parts of the beach area is rocky/pebbles, at the furthest parts of the front there is a sandy beach, if that is what you want, for us we spent most of our ti