클라우드 7 II

Communication with the host was excellent. Apartment was clean and had all amenities. Kitchen with everything needed to prepare meals. Small fridge for groceries. The bed was comfortable. They allow for pets as well for a reasonable fee. Good location with stores and restaurants nearby. Excellent value for the money. Well done Cloud 7. I highly recommend

Plenty of space, nicely furnished with a modern touch. Clarly suitable for a longer stay. Technical limitation: you need a phone to open the appartment when arriving but this necessity is not clearly communicated when making a booking. The main downside was that WLAN had only poor connectivity at most times had poor connectivity, at other times was not usable at all.

Received numerous mails for check-in procedure using QR code. But there was no QR code to use at the entrance. After a dozen calls a lady arrived from the other cloud7 hotel in Heinsberg. She opend the entrance and gave us the room key. No idea how we would have gotten this room key in case the QR code would have worked. No explanation or excuse given. The appartment is spacious and clean, however only one blanket even though booked for two persons. This was resolved. 45 minutes wasted time. Get your act together people from cloud7, please.

Two nights booked. The flat as such was fine. But there is no service or reception if something goes wrong. No WIFI, no bedding for the second bedroom. No one from the house accessible, neither by phone nor mail nor in person.

Schönes Apartment, nicht ganz unkompliziert, da alles über Apps läuft, bis zur Öffnung von der Tür. Alles in der Nähe. Viele Essenmöglichkeiten. Bahnhof zu Fuß etwas weit. Küche ist sehr gut ausgestattet. Fernseher hat bei vielen Programmen keinen Empfang.

Netter freundlicher Vermieter, Zimmer sind Top Ausgestattet. Zum Check in, wird zumeist via Telefon Avisiert. Parkplatz vorhanden. In gewohnter Qualität ! Einzige Anmerkung, die Kissen wären nicht Wattiert schöner ist aber wegen der Reinigung warscheinlich so. Vielen Dank