로세타 바이 펀스- 사클레시푸르(Rosetta by Ferns)

酒店在咖啡、胡椒種植園，環境非常安靜優美，圍繞中心湖建立了一些的別墅樓。酒店有3個餐廳, 2個是露天的,四面通風,晚上有點涼。晚餐20:00開始。每天17:30種植園有免費導園參觀,學習了很多。衹可惜16:00以後有蚊子比較多,而17:30的遊園讓蚊子有了一頓美餐，如果遊園早上或者下午早一點就可以避免蚊子的問題了。房間硬件還可以,但是浴室、廁所設計非常不合理,進入廁所必須通過淋浴室，洗澡後，廁所地上都是漏進的水，非常滑,如果將淋浴室與廁所的門並排分開,就會解決問題。衞生還可以，枕頭太空棉比較廉價，與酒店價格檔次不符。

1. Nice property, situated in between coffee plantation with scenic view. 2. Great food at multi cuisine restaurant. 3. Nature walk in the evening was very good. 4. Rooms were well maintained and check in/out process was smooth. 5. Hospitality of staff was good. They helped us in all aspects.

The property is located approximately 2 km from main road and it's quite amazing. The food is good. The rooms are quite big and spacious. But the service is quite slow due to full occupancy in the weekend.

Overall very nice property.. Staff is very polite and understand what the guests need.. Rooms are very spacious .. Food is awesome.. Chefs are eager to serve you what you ask... Didn't use the SPA.. so no comments.. I am sure , that will also be good.. Picked garden produced Black pepper and Cloves..

Very bad experience despite paying so much. TV web connection not working. Sockets not working. No customer request accommodated. Bad behaviour of people at reception and reservations. They do not know how to treat customers. All amenities close at 8 pm.

Had an average experience and for the amount what we paid seems is not taken care. In pure veg restaurant service person is very less to handle guests. No supervisor. It seem food is served for charity, no proper flow of arrangements when meals are served. Main door of suite security latches are missing. Lights on the passage are not rectified even after several request. The property tariff is not up to the service it should be. Guests request are not bothered. Ice creams are not available when it’s reordered, they say stock is over. How can a big resort can reply to their guest like this. They are there to serve guest but here it seem after receiving money they avoid guests.

Being close to Bangalore has it’s advantages & disadvantages.. the resort is likely to be full on weekends & they do not have the manpower to handle the crowd. The first answer to any request is a “No” .. we are full” The rooms are located at a significant distance from the lobby, restaurant & activity centre & getting transport is a real nightmare. The resort is priced very steeply but the services offered do not match the pricing. It’s a beautiful resort with good rooms but the services are not up to the mark. Also, the food, especially the non vegetarian menu is very limited. This is my 3rd visit to the property but I may not come back here again

We had a wonderful stay at teak suite at rosette by ferns. The food is superb..Special mention to chef Rakesh Kumar at Amish Kitchen..the set menu was very well curated, presented and excellent in taste. The kids play are was nice and big. Sendy at the kids play area took very good care of kids.She was very soft and calm amd kids loved spending time with her at the play area. The staff at the back end played a very big role in making the stay wonderful. The staff at the restaurants lacked energy and were busy talking to themselves. They would help but only on call. The staff should have been little pro active.

Everything is fine but the mandatory food for buffet and back to back lunch for RCI members requires reconsideration. Option of selecting dinner will give more enjoyment of food served. For dinner there is limited choice for vegetarians.