과테말라 Villadeleon 근처 호텔

장점 : 안전한 위치, 공항에 편리함, 맛있는 저녁 식사, 전문적인 서비스, 편안한 객실. 하이라이트: 아침 식사는 매우 풍부하고 고품질이며 가장 고급스러운 호텔에 필적합니다. 단점 : 욕조가 매우 얕고 불편합니다. 전반적으로: 매우 만족, 다시 올 것이다

이 호텔에서 말하는 것은 이번이 세 번째입니다. 호텔은 매우 안전합니다. 직원들은 매우 정중합니다. 영어를 잘하고 프론트 오피스에서 Yaquelyn과 Mr Edwin에게 특별한 탱크를 도와주십시오. 객실은 매우 깨끗하고 침대는 매우 적합하며 발코니에서 가장 좋은 도시 전망입니다. 아침 식사는 라틴 아메리카 사람들에게 좋으며 아시아에서 왔지만 스페인 오믈렛을 잘 만들어서 불평 할 것이 없습니다. 나는이 호텔을 추천 할 것입니다. 합리적인 가격, 넓은 객실, 멋진 아늑한 소파와 침대, 멋진 전망, 도보 거리에서 모든 것을 얻을 수 있습니다. 호텔 20 미터, 니스 호텔 주변, 델게이고처럼 왼쪽으로 20미터, PF 창 등

전반적으로 매우 즐거운 경험. 나는 많은 세부 사항을 정리하는 데 도움이 필요했고 직원들은 매우 도움이되었습니다! 샴푸와 로션 만 있고 컨디셔너는 없지만 샤워는 뜨겁고 베개는 부드럽습니다. 나는 매우 편안하고 안전하다고 느꼈고 확실히 다시 여기에 머물 것입니다.

I stayed at this hotel for four nights. I was assigned room 304. Service - Everyone I interacted with at this hotel was extremely friendly, knowledgeable, and helpful. Some speak limited English, but it is fun to learn Spanish, so I like that part of it. Wait staff in the restaurant were all great. The security staff (always stationed outside of the front entrance to the hotel) were also great. Room - Room was large and super clean. Quiet. Super comfortable bed. Mini refrigerator. Safe. Great working AC. It made the room freezing cold, which I love. Great curtains that completely kept the room dark when sleeping in. Wi-fi was reliable and fast. Room did not have a view. Bathroom was fine. Adequate counter space for your toiletries. Shower water temperature got and stayed very hot and the water pressure was great, which I love. Hotel Information - The hotel has 109 rooms and five floors. Decent size lobby, with an ATM, little pantry for snacks and beverages near the front desk, restaurant / bar, business center, and fitness center. I did not have a rental car, so I am unable to comment on parking. Free breakfast buffet for Hilton Diamond members. Breakfast buffet was excellent with tons of fresh fruit, three fresh juice options, tons of hot and cold items, made-to-order omelets, etc. Due to COVID-19, they serve it to you, but it is AYCE. Location - I loved the location of this hotel! It is located in Zona 9 (one of the safest zones in Guatemala City). It is located one block off of Avenida La Reforma (one of the main boulevards in Guatemala City that separates Zona 9 and Zona 10). You can walk to restaurants (almost every US chain is within walking distance - Applebee’s, Burger King, Carl’s Jr, Chili’s, Cinnabon, Dunkin’ Donuts, KFC, McDonald’s, P.F. Chang’s, Pizza Hut, Starbucks, Subway, Taco Bell, and TGI Fridays). Great shopping malls are within walking distance (Avia Mall and Oakland Mall). Oakland Mall is beautiful, huge, and four floors. La Aurora International Airport (GUA) and Zoológico La Aurora are less than 10 minutes by car. Plaza España, Plaza Obelisco, and the many gardens, monuments, sculptures, and statues on Avenida La Reforma, Avenida Las Américas, and 7A Avenida are within walking distance. Most of my tours did not pick up at the Hilton Garden Inn. They only had three hotel options for pickup. One was The Westin Camino Real, which is only two blocks away in Zona 10. I used that hotel as a pickup and drop off for my tours. It was convenient. I highly recommend this hotel if your travels take you to Ciudad de Guatemala!

과테말라 시티에서 가장 안전한 지역인 10구역에 위치한 호텔 객실은 레스토랑 바, 체육관 및 국내 4성급 호텔 수준의 시설을 갖춘 스위트룸입니다. 10개 지역 호텔 중 비교적 고가의 호텔입니다. 5개의 호텔이 결국 여기에서 우리를 선택했으며 모두에게 적극 권장됩니다.

체크인시 청소 시작합니다. 프런트 데스크에서 체크인 할 때 정상적인 시간을 기다리십시오. 나의 첫 번째 방은 창밖의 좁은 안뜰에 공기가 매끄럽지 않아 시야는 말할 것도 없고.... 프론트에 가서 방을 갈아탔다. 프론트 데스크의 다른 여성 리더의 태도와 열정은 첫 번째 여성 직원보다 훨씬 좋았습니다. 하지만 아직 방이 준비되기를 기다리고 있습니다. 체크인 시간은 저녁 8시 근처입니다. 묻고 싶습니다 : 5 성급 호텔은 오후에 방을 청소하지 않습니까? 손님이 올 때까지 청소해야합니까?

I arrived on September 17th 1:12 pm to check in to this hotel. The receptionist guy said check in was not until 3:00pm. I could have sworn I saw something on the hotels.com website that said there was a 2 hour early check in option. Pretty sure I chose it. Not sure how it didn't register. So I decided to check out the restaurant. I sat down and was greeted but a waiter. He said, we have great buffet with bla bla bla bla” I can't remember but he was REALLY trying to sell it. So I took a look at the buffet. It looked alright. There was no price visible anywhere so I didn't know how much it was. I asked the waiter and he told me to wait. He went to some room to get a scratch piece of paper. He wrote the price on the paper. It was kinda vague and his hand writing was strange. I had to ask him 3 times to clarify the price. He finally said “$34 for the lunch buffet”..... I immediately grabbed my bags and walked out. I've been all over the world and can't remember paying anywhere near that much for a lunch buffet. Not even in Europe. Around 3:00pm I was given my room key and room number. Took the elevator to room 802. It was a pretty nice room overall. The refrigerator didn't work though. Later on that night I asked some receptionist guy if I could get my refrigerator replaced. He said he would make a note of it and first thing in the morning it would be replaced. It wasn't. Around noon time the next day I went down the reception and asked a lady if she had any notes about someone needing a refrigerator replaced. Instead of answering my question she asked what my room number was. I again asked her if the receptionist guy from last night passed on the information. She again wouldn't answer and kept asking for my room number. This went on about 3 minutes or so. She then asked my name. I told her. She used this to find my room number. Still no answers about why I still had no replacement refrigerator and if any info was passed on from last night. She said I would get a replacement refrigerator soon. I didn't. Around 4:00pm I heard some cleaning ladies in the hall. I told her my refrigerator didn't work and asked them if I could get one from a near by room. She said, “OK sure”. She even carried it to my room as I grabbed the broke one and placed it in the hall. So in short... The receptionists suck at this hotel. Bathroom: Its pretty nice. The ventilation fan didn't work though. Gym: It's pretty darn good. Only thing missing was a flat bench press. There is a 45lbs bar laying on the floor though. So I am guessing this gym did have one at some point in time. The gym closes at 9:00pm. Which is still better than the Grand Tikal Futura which closes at 7:30pm. WiFi: It was good overall. It has that quirky log in system though. So after a minute of so of no activity on your smart phone it will disconnect. And you have the repeat the process over again. Breakfast: Overall it's pretty good. No buffet. Just

제니퍼는 연인이었습니다. 그는 나에게 여러 곳을 추천했고 내가 머무는 동안 매우 친절했습니다. 직원들은 모두 사랑스러웠고, 정말 안전하고 따뜻한 공간이었습니다. 그들은 또한 객실에서 놀라운 전망을 가지고 있습니다! 편리하고 편안한 숙박을 원하신다면 100% 추천드립니다.

I've been a loyal customer, staying at this hotel on average twice a year for the past 25 years. Yes, that includes the period prior to the hotel being a Hilton. The last time I stayed I had an issue with the reception desk, but now it was worse. Turns out that I was ”upgraded” to a Jr. Suite, something I didn't want because most of the upgraded rooms face the loud highway. I explained that I preferred a garden facing room regardless of the upgrade, but they couldn't accommodate me because they had no availability of those rooms. So, I accepted the upgrade, but because the room wasn't ready, I left telling the front desk that I would be back later that night. I came back close to 9:00pm to find that indeed my room was facing the highway, but then the surprise...the room had no windows! Oh yes, there was glass where windows were supposed to be, but they were frosted or white. Needless to say, you couldn't see out and it felt like a cave! Well, it was late so I decide to go to sleep and deal with it in the morning. Morning came, I went to the front desk and told them how unhappy I was and that the room was unacceptable and that I wanted to leave given that they couldn't accommodate my request. Well, to my surprise they were going to charge me the penalty for checking out early. I explained that it was not my fault, that they should check with the manager. They then offered a room next to the elevator which I declined. Explaining that it was okay if they had no availability, and that I would just leave. No issue, those things happen and I would be back another time. I went back to the room to gather my bags came back to the front desk to check out and yes, the manager had said NO to my request to not charge the penalty so I had to pay the $25 plus tax. What a stupid move by the hotel, after 25 years, they had lost a client for $25. Amazing! Of course I will never stay at the hotel ever again and will do what I can to tell everyone my story.

They were very kind and the accommodation was clean. The airport pick-up service was also safely accessible and is about a minute's drive away. The place where the accommodation was located was surrounded by barbed wire, and the guard was guarding the entrance, so I felt safe. Also, the breakfast was great, and lastly, the kind owner gave me a ride to the airport. If you have to spend a day near the airport, I definitely recommend it. 공항과 매우 가깝고 직원분들 모두가 친절하십니다. 혹시나 이용하게 된다면 호텔에 연락하여 공항 픽업 서비스를 꼭 신청하셔야됩니다! 숙소 또한 깨끗하고 일단 동네 자체가 철조망으로 둘러 쌓여 경비가 입구를 관리하니 안심이 됩니다! 과테말라 공항 근처에서 하루 묵기에는 딱 좋습니다! :)