과테말라 Plaza La Sexta 근처 호텔

이 호텔에서 말하는 것은 이번이 세 번째입니다. 호텔은 매우 안전합니다. 직원들은 매우 정중합니다. 영어를 잘하고 프론트 오피스에서 Yaquelyn과 Mr Edwin에게 특별한 탱크를 도와주십시오. 객실은 매우 깨끗하고 침대는 매우 적합하며 발코니에서 가장 좋은 도시 전망입니다. 아침 식사는 라틴 아메리카 사람들에게 좋으며 아시아에서 왔지만 스페인 오믈렛을 잘 만들어서 불평 할 것이 없습니다. 나는이 호텔을 추천 할 것입니다. 합리적인 가격, 넓은 객실, 멋진 아늑한 소파와 침대, 멋진 전망, 도보 거리에서 모든 것을 얻을 수 있습니다. 호텔 20 미터, 니스 호텔 주변, 델게이고처럼 왼쪽으로 20미터, PF 창 등

I called this place to make sure my family members would be able to check in with no issues. As a diamond member I’ve never had issues like this. I booked the reservation and added the person that would be checking in. Not thinking that I needed to put the number of people in the room because I purchased the type of room I needed that accommodated 3 guest. My mother in law and brothers in law were picking up my daughters from the airport the following morning so I had my in laws check in. When they got there to check in the front desk wanted to charge us 35 per person. I specifically paid 15k points that accommodated 4 and it was only 3 guest. It didn’t matter whether it was 2 or 3 on the reservation the points were the same. But there they wanted to charge 35 per person. Then as diamonds we normally get something like breakfast. Well the front desk made sure they told my 76 year old mother in law, no breakfast is allowed for them. I am extremely upset with how they were treated. I don’t care if we purchased the breakfast the fact that they immediately said to them and no breakfast for you all made it seem Like they were allowed to dine. Never using this place ever again.

아침 식사는 매우 좋습니다. 위치가 매우 좋습니다. 프론트 데스크와 레스토랑 웨이터는 따뜻하고 참을성이 있습니다. 수하물 보관소와 호텔 운전사 이동 서비스도 마련되어 있습니다. 훌륭한 호텔입니다. 다음에 다시 오게 된다면 꼭 이 호텔을 선택하세요.

과테말라 시티에서 가장 안전한 지역인 10구역에 위치한 호텔 객실은 레스토랑 바, 체육관 및 국내 4성급 호텔 수준의 시설을 갖춘 스위트룸입니다. 10개 지역 호텔 중 비교적 고가의 호텔입니다. 5개의 호텔이 결국 여기에서 우리를 선택했으며 모두에게 적극 권장됩니다.

우리는 바르셀로나 과테말라 시티 호텔을 좋아했습니다. 우리는 공항에서 오후 7 시경에 도착했습니다. 셔틀 운전자는 이미 도착 지역에서 우리를 기다리고있었습니다. 호텔은 멋지고 깨끗한 밴을 가지고 있었고 공항에서 5 분 밖에 걸리지 않았습니다. 빠른 체크인, 호텔은 크고 깨끗합니다. 우리 방은 8 층에 2 개의 발코니가 있습니다. 우리는 킹 베드를 가지고 있었고 그들은 우리에게 2 병의 물과 과일 쟁반을 제공했습니다. 그들은 수영장이 있지만 우리는 그것을 즐길 충분한 시간을 가지지 못했습니다. 아침 식사는 매우 좋았습니다. 그들은 매일 아침 파지타, 식물, 콩과 같은 다른 과테말라 음식 선택을합니다. 그들은 또한 일반적인 계란, 빵, 치즈, 요구르트, 차가운 컷 및 신선한 과일을 많이 먹습니다. 서버는 매우 친절했습니다. 우리는 또한 호텔 내부의 레스토랑, 교토에서 일본 요리를 먹었고 미국 음식을 스트라이커를 먹었습니다. 우리는 모든 여행에 얼마나 많은 돈을 쓸지 모르기 때문에 매일 프론트 데스크에서 통화를 교환했습니다. 우리는 바르셀로나를 우리 기지 호텔을 만들고 매일 투어를했습니다. 우리는 Hobbitenango, Antigua, Chichicastenango, Guatemala City Tour와 San Juan la Laguna와 함께 Atitlan 호수를 만들었습니다. 우리는 모두 Viator를 통해 예약했습니다. 우리는 대부분의 투어가 우리 중 2 명뿐이라는 것을 운이 좋았습니다. 우리가 음료와 간식을 구입 한 호텔에서 단 한 블록 떨어진 슈퍼마켓 Paiz가 있습니다. 이 지역은 매우 안전하며 호텔에는 로비와 게이트에 24/7 경비원이 있습니다. 우리는 또한 공항으로 돌아 오는 셔틀을 예약했습니다. 우리 비행은 오전 6시에 있었고 우리는 오전 4시에 첫 번째 셔틀을 가져갔습니다. 공항, 보안 및 이민에 도착할 시간이 충분했습니다. 훌륭한 숙박에 대해 바르셀로나에 감사 드리며 곧 다시 오기를 바랍니다!

My husband travels all over the world and always stays at Marriott Hotels. We have travel together as well and we always stay at Marriott's. We recently travelled to Guatemala from February 28 thru March 4 we stayed at the Marriott in Cayala since I've always wanted to stay there for the shopping etc. The hotel was nice the food for breakfast good. The room smaller and a bit awkward but nonetheless for the time we were in the room it was okay. We were on the Fuego Torre parked in S2. Every single time we were going in and out of the hotel parking lot it was terrible! Evidently according to Hotel personnel Cayala was updating the system for parking and that was their excuse which we understood it was out of their ability to fix BUT!!! We told them at the front desk several times that they should probably keep someone at the gates so we wouldn't waste time waiting on them to answer the phone so that they could send someone.. half of the time NO ONE answered phone! We had so little time in Guatemala and we wasted close to five hours altogether every single time at the gates. Also on Friday night there was a concert near Cayala and the traffic was HORRENDOUS! But the Hotel could have had someone directing traffic to their entrance or something. We waited in line to try to get into Cayala close to 40 minutes Our TV stopped working Friday night.. we called the front desk they sent someone he couldn't do anything (though he tried) so he said he would let the front desk know so they could replace it. We left the hotel around 10 in the morning on Saturday.. didn't get back until 10:30 at night the TV was not fixed .. we waited till the next day Sunday they offered us the room next door and the TV didn't work in that room either!! Anyways even if front desk apologized we felt as if NOTHING was done at all to make our stay enjoyable. Too bad because the surrounding Cayala area is beautiful. I'd advised to anyone to NOT stay at Marriott in Cayala at all NOT WORTH IT!

環境整潔 交通方便

I arrived on September 17th 1:12 pm to check in to this hotel. The receptionist guy said check in was not until 3:00pm. I could have sworn I saw something on the hotels.com website that said there was a 2 hour early check in option. Pretty sure I chose it. Not sure how it didn't register. So I decided to check out the restaurant. I sat down and was greeted but a waiter. He said, we have great buffet with bla bla bla bla” I can't remember but he was REALLY trying to sell it. So I took a look at the buffet. It looked alright. There was no price visible anywhere so I didn't know how much it was. I asked the waiter and he told me to wait. He went to some room to get a scratch piece of paper. He wrote the price on the paper. It was kinda vague and his hand writing was strange. I had to ask him 3 times to clarify the price. He finally said “$34 for the lunch buffet”..... I immediately grabbed my bags and walked out. I've been all over the world and can't remember paying anywhere near that much for a lunch buffet. Not even in Europe. Around 3:00pm I was given my room key and room number. Took the elevator to room 802. It was a pretty nice room overall. The refrigerator didn't work though. Later on that night I asked some receptionist guy if I could get my refrigerator replaced. He said he would make a note of it and first thing in the morning it would be replaced. It wasn't. Around noon time the next day I went down the reception and asked a lady if she had any notes about someone needing a refrigerator replaced. Instead of answering my question she asked what my room number was. I again asked her if the receptionist guy from last night passed on the information. She again wouldn't answer and kept asking for my room number. This went on about 3 minutes or so. She then asked my name. I told her. She used this to find my room number. Still no answers about why I still had no replacement refrigerator and if any info was passed on from last night. She said I would get a replacement refrigerator soon. I didn't. Around 4:00pm I heard some cleaning ladies in the hall. I told her my refrigerator didn't work and asked them if I could get one from a near by room. She said, “OK sure”. She even carried it to my room as I grabbed the broke one and placed it in the hall. So in short... The receptionists suck at this hotel. Bathroom: Its pretty nice. The ventilation fan didn't work though. Gym: It's pretty darn good. Only thing missing was a flat bench press. There is a 45lbs bar laying on the floor though. So I am guessing this gym did have one at some point in time. The gym closes at 9:00pm. Which is still better than the Grand Tikal Futura which closes at 7:30pm. WiFi: It was good overall. It has that quirky log in system though. So after a minute of so of no activity on your smart phone it will disconnect. And you have the repeat the process over again. Breakfast: Overall it's pretty good. No buffet. Just

멋진 장소 멋진 분위기. 장소를 보는 청년은 매우 친절하고 예의 바르며 장소의 건축물을 정말 습니다. 공항에서 1마일도 채 되지 않습니다. 그레이트 요금. 나는 언제든지 돌아갈 것이다.

I've been a loyal customer, staying at this hotel on average twice a year for the past 25 years. Yes, that includes the period prior to the hotel being a Hilton. The last time I stayed I had an issue with the reception desk, but now it was worse. Turns out that I was ”upgraded” to a Jr. Suite, something I didn't want because most of the upgraded rooms face the loud highway. I explained that I preferred a garden facing room regardless of the upgrade, but they couldn't accommodate me because they had no availability of those rooms. So, I accepted the upgrade, but because the room wasn't ready, I left telling the front desk that I would be back later that night. I came back close to 9:00pm to find that indeed my room was facing the highway, but then the surprise...the room had no windows! Oh yes, there was glass where windows were supposed to be, but they were frosted or white. Needless to say, you couldn't see out and it felt like a cave! Well, it was late so I decide to go to sleep and deal with it in the morning. Morning came, I went to the front desk and told them how unhappy I was and that the room was unacceptable and that I wanted to leave given that they couldn't accommodate my request. Well, to my surprise they were going to charge me the penalty for checking out early. I explained that it was not my fault, that they should check with the manager. They then offered a room next to the elevator which I declined. Explaining that it was okay if they had no availability, and that I would just leave. No issue, those things happen and I would be back another time. I went back to the room to gather my bags came back to the front desk to check out and yes, the manager had said NO to my request to not charge the penalty so I had to pay the $25 plus tax. What a stupid move by the hotel, after 25 years, they had lost a client for $25. Amazing! Of course I will never stay at the hotel ever again and will do what I can to tell everyone my story.