120생생 리뷰
노보텔 질롱
절롱|Halong Cafe까지 거리: 0.32km
I booked the Novotel Geelong superior King room at $545, thinking that it would be a nice treat for my son and I, on a weekend away. The hotel is tired, and lobby is very ordinary. That however was the best part of the hotel. The room was a massive disappointment, looked onto a carpark, level 3 and terribly maintained, with filthy stained carpet. Marks on the walls, and a hole in the wall, the aircon duct was a health hazard covered in dust. They charge $40 a day parking, which on top of the price seems outrageous. Our aircon was not working, it was 27 degrees and outside a very mild 21. This wasn’t rectified, despite asking. No evidence of management overseeing running of the hotel. The staff seem overwhelmed and undertrained. The restaurant is well under standard. Decor was old and desperately in need of an upgrade. Like a run down office block. The service was terrible, staff asked twice for my room number. Ordered coffees on arrival, asked again if they were coming, then asked for take away, and they still didn’t arrive in the half in a hour we were there. I gave up waiting. Honestly the worst hotel experience I have had. For the price expectations were high. Extremely disappointing, and no idea how this place is still trading, just the location must save it.
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65생생 리뷰