슈가 랜드 메리어트 타운 스퀘어(Houston Marriott Sugar Land)

Great

酒店整體有點舊但還過得去 週邊很熱鬧

Beautiful hotel and the location was perfect for a family outing. There was the Mall, shopping, great restuarants, and a movie theatre all in walking distance.

I love the property and the location, it’s close to good dining and shopping. Breakfast was delicious and the kitchen staff was kind. Lastly, first impressions is always very important. Upon check in, the two front desk clerks did not see my presence of any importance. I was the only customer standing at the front desk and it took one of the ladies 4 minutes to address me. Please use my camera footage as a teachable moment for this hotel that first impressions are really everything.

Blood on sheets in first room. Second room no hot water. Kids screaming next door. Paper thin walls and connected doors. Called front desk a couple of times and never got an answer. Dirty, staff bad, will never stay there again. I stayed there at least 10 times over the past 15 years. Very run down now.

Front desk was incredibly rude. Came about an hour early for check in and insisted we had to come right at 4 to get a room because non would be available until then. When we asked for a manager, he found one right away. Front desk seemed to be on a power trip.

It was an ok stay. There were some inset stains in the room on the walls, carpet and lounge chair. We had requested a toothbrush twice in the morning and no one came by so we had to go down to the desk and pick it up ourselves from the front desk. Upkeep and services could be improved.

We ask for a King bedroom. And we received a 2 Queen bdroom. Tv cable is so bad, and no internet to stream. So, no TV. But they gave us the breackfast for free.

Friendly staff, felt welcomed as soon as we drove up to the front. Clean rooms and great location!