익스텐디드 스테이 아메리카 스위트 오렌지 카운티 레이크 포레스트 후기

Descent spot to stay. Needs work on their cleaning though!

衞生很差 前台小哥給我一間房 一進去 衞生都沒有做，馬桶都沒有沖，真的把我噁心到了。 一晚上睡覺衣服都不敢脱、枕頭和洗浴毛巾上面都有頭髮。 我都沒有洗澡。條件也很差 安全感也不好 ，哦 早飯也很差 環境也很差

忘記打掃房間，滿意換房

地理位置好安全性也可以

After booking through *******, I arrived to find the front doors locked. When the desk clerk finally opened them he informed me that they had overbooked their rooms and, despite having a reservation, there were no rooms available.

I chose the place because of its location near an event I went to and for that it was fine. But the room was in terrible condition and the kitchen sink dripped incessantly--I put a towel in the sink to mask the noise but even that wasn't totally effective. Glad it was only a one-night stay.

In general, all rooms at this property are in disrepair. I’ve stayed here several times o last two weeks in different rooms. Lavatory sinks doesn’t drain, bath exhaust fans r loud, out of coffee cups for complimentary breakfast, other rooms leaving trash bags in hallway, etc. Front desk staff are nice, but check-in process/software took forever

My reservation was not honored. The hotel was sold out. Very disappointing and inconvenient!

After I made my reservation they were not rooms available and then an employee tells me if I want a room I will have to clean it

I PrePAID for this hotel via ******* web site about As the day came , Hotel staff called me and said they don't have the rooms and I need to call ******* because they cancelled my rooms.

Room dirty, TV didn’t work, outlets not working. Very intoxicated person in lobby.

First hour I checked in, I found the bathroom sink very dirty, it looked like there were dried puke on the sink. Second day I was there, I found the bathroom flooded with water possibly coming from the room on top of us. The front desk person who dealt with me was blaming me for choosing an old building, saying that “well, this building is old, we have one in Irvine which is definitely new”. I did not like his response. I will not recommend this place to anyone.

The building looks great but once you go inside it’s old, dingy and dark. The front desk agent, did not even a knowledge us while waiting for him to be off the computer screen, it looks like he didn’t want to be there, poor customer service

Terrible, the floor was peeling off, dirty, an apple with worms below the bed, small bad so never come back here