소죠르노 안티카 토레(Soggiorno Antica Torre)

1）首先對拖着行李的客人非常不友好，需要把行李箱搬到差不多二樓的高度才會有電梯 2）其次前台工作人員完全不會英語，需要通過google翻譯才能溝通，並向我們傳達了他們平時衹有在客人check-in的時候才在的訊息，平時酒店裡是空無一人的（完全沒有工作人員） 3）我訂房間是含早，但令人驚訝的是這個所謂的早餐竟然是包裝食物，已經放在冰箱裏的飲品，工作人員用google翻譯告訴我們第二天的早餐都在這裏，第二天我們可以自己把房間裏的食物拿到公共空間用餐… 在我意識到這個價格跟酒店描述/服務完全不符合的當下，我提出取消訂單，這個時候工作人員給他們的或許是主管的女士打了電話，對方態度強硬，意思是我提出的這些點我在預訂的時候就應該是知道的，並拒絕為我取消訂單。

因為腿疼，想退房。老闆答應幫忙提行李，就沒有退。結果到地方，被告知沒有幫忙提行李的服務。電梯在這個長階梯的上面的還要上樓梯的拐角，費很大力氣搞上去了。房間還可以，古董傢俱。沒有被子，是起球的毛毯，不隔音。浴巾有味道。下次還是選酒店了。本來説好退房那天下午可以寄存行李，退房時直接拒絕，説不行了。簡直逆天。現在明白他們祖上的榮光如何敗的，直接淪為賣麪條的。

Spacious, comfortable hotel in an unbeatable location (3 Piazza della Signoria)! The common sitting/dining area and large rooms feel very Florentine. Staff speaks limited English but are very friendly and helpful. Just keep an eye on the slightly convoluted check-in procedures (don't ignore your emails the day of arrival).

They don’t let you control the AC. You have to contact them every evening to turn on the air. It is noisy in am with others having breakfast and talking loud. The bed is extremely uncomfortable. They say twin beds but they are together and not comfortable.

This apartment is a “true find”! It is impeccably clean. It has an updated bathroom. There is excellent communication with the owners and staff and they are friendly. You will have everything you need here. The owner has taken care to address the small things which make a stay nice (maps, decor, in-room fridge, snacks and drinks in the room, etc). There is a nice reception area/dining area with microwave, coffee maker, stove, dining table, dishes and utensils, etc. very close to the rooms. Rooms are a nice size. Finally, you cannot beat the location! Right near the Uffizi museum and Duomo and good shopping and restaurants. So glad we found this!

The hotel is located near Uffizi and Ponte Vecchio with many restaurants around. The entry to the hotel is difficult because one has to climb a steep staircase of 30 steps before getting to the elevator. Not easy with heavy bags. Room is clean and services are basic. Breakfast items are kept in the room to be consumed anytime - limited choice

Worst problem, it is not even a B&B, but it claims to be a hotel.

Very conveniently located to the various historical sites of Florence!

This beautiful old tower with amazing history and bang in the heart of Florence was perfect. Pamela and Simone were super helpful lovely friendly people. Right above restaurants and cafes, you didn't have far to go to grab breakfast and watch the world go by. There are alot of steps, but after the first flight there is a lift. We had room 6 with a very large bathroom attached at the back off the kitchen dining room. Next time we said to Pamela we will have a room at the front. We Loved this hotel 🥰