햄프턴 인 디트로이트-매디슨 하이츠/사우스 트로이(Hampton Inn Detroit/Madison Heights/South Troy Area)

很一般，比較老舊，走廊還有很大的味道，不推薦

Im currently staying at this hotel and i have to say the location of the place and the amenities are pretty good, but cleanliness? There’s a huge chicken wing sticked in the mirror. This is the most disgusting thing I’ve ever seen in my life . Paying this much money and staying in a hotel is supposed to be clean . A CHICKEN WING IN THE F***** MIRROR????? come on do better , this js not how u keep your customers . The cleaners cannot miss things like these because it makes our stay horrible. I would appreciate if there will be something done for this disgusting inconvenience

My reservation failed, it was not honored, my money was gone. I wasted an hour calling you without results. Finally, I got a different room, with bugs. Upon arrival, I was told that they were full and they did not have the room that I reserved. I should call 855-783-9733. My room reservation was for Guests: Reserved for 2 adults , 2 children Room: Deluxe Room, 2 Queen Beds I was told that they have no rooms left, except a handicap room. I called 855-783-9733. They answered indicating this number is not for guests and transferred me to guest support, but it eventually hung up, disconnected. I returned to the hotel guest check-in to tell them that the phone number did not help. So, given that ********** took the money, and failed to get me a room, I asked if there was anything left. Apparently, there was a room that was 'dirty' and not available. It did not have 2 Queen beds, but a King bed and a pull out couch. The guest check in assistant checked the room, which appeared clean to her, and she offered this room as replacement. Since I already paid, ********** already took the money, there was no response from them, there was no other option, so, sure I'll take this replacement. After we settled in to the room for the night, 2 children sleeping on the pull out couch, a big bug scurried from under the phone and ran under the pull out couch. (Maybe, this is why the room was considered 'dirty'.) So, my check in failed because ********** failed.

Both elevators were down during our whole stay. The Television did not work during the whole stay. Out of shampoo. I had to go get it. The hospitality was good and the breakfast was good. The common area and rooms were clean.

Our stay was great! Check-in was easy. The room was clean with plenty of soap, towels, etc. We had a coffee maker and refrigerator, t. .v. The beds were firm and felt great. Stayed one night. I would stay again.

I liked the fact that the heat/air conditioning unit was not noisy — very pleasant. Room was fine, no complaints

No extra pillows dirty bathroom. And over all messy hallways. Staff was also rude at times.

Best thing about the stay was the sleep...was it the bed? Maybe....was it the quietness of the the hotel location? Maybe... Though the condition of the hotel was a little rough in spots, it served the purpose and we rested well.

This is the second time I have stayed at this location. It was wonderful and clean!! The staff was very friendly! The breakfast in the morning was delicious. Will stay here again!