제르바 가족친화형 호텔

음식은 매우 맛있고 충분했으며 매우 둥글었습니다. 매일 새로운 것이 있었습니다. 직원들은 친절했습니다. 호텔은 또한 바다로 걸어 가고있는 슈퍼였습니다. 고요함과 일몰. 여름까지 다시 예약할 것입니다. LG 후이헤그

개선해야 할 점 : - 입구 홀에 도착하면 첫인상: 억압받는 느낌. Amas de bagages en el hall. Hall de dimensión pequeña vs el influjo de clientes - Accueil à la reception regrettable ＞ 짧고 빠른 지시 du fonctionnement de l'hôtel (horaires 레스토랑, 바 ...) - 방에 들어가면 호텔 운영에 대한 문서가 없습니다 ＞ TUI 응용 프로그램을 다운로드해야한다는 것을 알기 위해 리셉션에 요청해야했습니다. - 방에 전원이 거의 없습니다. - 물 한 잔에 핫초코를 받는 것은 놀라운 일입니다. - 레스토랑 수준의 테이블을 제거하지 마십시오 ＞ 중간 서비스 - L'accès au 레스토랑 principal par l'intérieur du bâtiment se fait par la descendance de 18 Marches ce qui n'est pas adapté pour les personnes à mobilité réduite. - 메인 레스토랑은 테이블과 매우 가까운 테이블로 구성됩니다. ＞ 억압의 감각과 이 테이블 이웃과 함께 테이블에 있습니다. - 스파는 복도를 통해 꽤 길어 방으로 도달합니다 ＞ 한 리프트 - 내가 온라인에 있을 때 한 고객이 분명히 저를 공격했습니다. 긍정적인 점 : - 방에 다리미가 있어요 - 넓은 객실과 아름다운 바다 전망 - 차우슨이 제안한 거야 - 레스토랑의 다양한 음식 결론적으로: - 고객 서비스를 검토해야합니다. 우리는 레스토랑에 접근하기 위해 도착하자마자 호텔을 떠나기로 결정했습니다. 많은 요청 끝에 마침내 사전 종료 시작 파일을 마쳤습니다. 이런 종류의 입상의 첫 번째 관심사는 고객의 만족이 아닙니까?

Actually ,the hotel was amazing, with great services and a comfortable atmosphere. Everything was well-organized, and the staff was always friendly and helpful. I had so much fun during my stay, . It was a perfect place to enjoy and create beautiful memories. The hotel animators impressed me with their creativity and warm smiles. Their accueil was kind and respectful, making everyone feel special,welcome and happy and we really appreciate it . I loved how they worked together, having fun and spreading joy. Their energy and teamwork created a wonderful atmosphere .

Maybe I live on another planet, but I really didn't like this hotel. The rudest staff ever especially Jamal at the front desk who charged me the local tax for an extra night when I wasn't staying there and kept the money for himself. I have been travelling in Tunisia a while and this was the worst hotel so far. Yes, my previous two hotels were luxury 5-star but I had stayed in other 3-star hotels during my trip. The positives. Nice grounds and setting. Clean. Huge room like an apartment with a kitchen area if you want to cook anything. WIFI worked well. Now, why I didn't like it. The room was like an oven. There is air conditioning but this didn't work well and mainly flowed in the lounge area rather than the bedroom. I struggled to sleep. It was cooler outside! The bathroom was very basic. No complimentary water provided. There is a small supermarket opposite the hotel and what appeared to be a coffee shop but other than that, the area is pretty dead with nothing around. You need a car or a taxi to move around. My room rate did not include any meals but suggest adding them. As I said, there is not much around. I included breakfast and had the buffet dinner twice during my stay. Breakfast was a basic buffet, but adequate with breads, pastries, an egg station and more. Not huge at all but enough. Coffee was awful. The dinner buffet was fine. Again not a huge selection but enough. The food was nice but skip the desserts, too sickly sweet. Drinks are not included. Cheap. They have an à la carte menu too for dinner which mainly includes Western dishes. I got a little bit annoyed with the waiters as they kept hovering over you when eating, watching and all I wanted was to be left in peace. On my first night, I was encouraged to have something from the à la carte menu but why do I want to have pizza and pasta when I can have that at home? Go for the buffet. Reception staff were unfriendly and never greeted you. My stay was meant to be for 4 nights but I checked out after 2 and went to another nicer hotel. There is a small swimming pool as well. Not for me.

Super séjour à l'hôtel. Nous avons été super bien accueillis par l'ensemble du personnel. Les chambres sont très bien entretenues et les animations au top ! Aquagym, fléchette, soirées, il y a tout pour ne pas s ennuyer. Les équipes de cuisines se sont surpassées pour le buffet du nouvel an félicitations à eux !! Merci !!

This was our first holiday in Djerba and I would name it as veery good. The hotel is directly at very nice beach,dinners at the terrace restaurant were really stunning. It can be seen that hotel is still working on how to be better and nicer place for their guests. Staff was very nice,smilling all the time,even we saw them working hard every day... Food was really good,quite a lot od varieties during our 11 days stay. We tried ala carte restaurant as well,I really recomend it, delicious food 👌👌... What I see as a minus of this hotel is animation team - when I compare with other hotels in Tunisia, this team in my opinion is not working as team for guests, they should probably rethink aiming of animation according to the guests, because there happened very often that they were having better time than guests 🤷‍♂️🤷‍♂️. The best shows in the evening were done by outsources,not amimators. Manager of animation team was just angry walking around the place with his phone and not trying to manage them and if so,he was just rude to them in front of the guests,which I think is not good for the good feeling of the guests... So overall, we enjoyed our holiday in this hotel,mostly I think is not for young people,maybe middle age and older, services were really good for Tunisian 4star hotel, just level up animation and it will be so much better to go there for holiday 😉😉

All the animation team was very welcoming and very enjoyable to be round. Quiz night was especially amazing because we felt like part of a family there was loads of laughter and smiles. It was one of the best holidays me and my partner have ever had.