페스타나 그라마초 레지던스

Very nice place, quiet, clean, room with kitchen, lovely

The whole hotel is very large, the location of the room is also very good, the front is the pool view is very good, is very much bugs at night, overall the environment is great, very recommended this hotel!

位置有一點偏僻但是服務很不錯，飯店還有兩個泳池可自由使用，前台24小時都會有服務生在，不用擔心沒有客服人員

El hotel y el entorno es precioso y el personal muy amable. La habitación es amplia y tiene de todo, sólo faltaría un enchufe en el baño.

I stayed here recently on a short golfing holiday with my son. The staff were all very pleasant and informative, and the hotel and rooms were all very clean. The rooms, although not luxurious, have everything you need whilst on holiday, including a kitchen if you feel like cooking. The resort is very quiet but a little remote if you like to go out in the evening and a car is essential, although a 10 euro uber taxi will get you into Carvoeiro.

When we arrived at our villa the heating was not switched on and we were unable to make it work. Later a maintenance man arrived and got the heating working but it was still very cold. The bedding was inadequate and we had to sleep with our clothes and sweaters on. The next day when we returned from playing golf the temperature had risen to 18 degrees. The bedrooms and the sitting room were still very cold. We asked for floor heaters but were told that none were available. By the third day the temperature had risen to 20 degrees, still cold but bearable. I have written three emails to Pestana to complain but their reception say that they are too busy to reply. An email to management also remains unanswered. Avoid this place, they do not know how to treat their paying customers.