알로프트 엘 파소 다운타운(Aloft El Paso Downtown)

建築外觀高級，但房間內一般，衞生間很差，水壓低到沒辦法洗頭，淋浴門關不上，導致水流到外面，而且地面很滑，非常危險⚠️

Rooms were not ready at 5:30 pm. Front desk staff (Vanessa) was not able and more important willing to help. We had to insist for her to call a manager to solve the problem. Basically having a guest tell the staff of a Hotel how do do there job is unacceptable.

There is mandatory valet parking. Also no breakfast you have to pay for it. You can hear the elevator go up and down very noisy. Sounds like a roller coaster. Also, there is many things broken!! I took pictures of everything to make sure that my butt is covered. I would recommend highly to take pictures of anything that’s broken. Microwave coffee maker is all in the bathroom across from the sink right next to the toilet.

I really did like the room layout and the decor however did not like the pillows also did not like that the bathroom door in my room was broken and I couldn’t even use the restroom comfortable. Cable option suck

Was given misinformation and we left out of on the street trying to find another hotel! Unavailable manager and assistant manager and front desk work disrespectful and unhelpful.

The rooms are extremely small. There are no options to eat inside the hotel. Not suitable for families.

The hotel is amazing, we stayed in a double bed room. One of the beds was perfect but the other mattress needs to be replaced. It was well worn in but other than that room was perfect!

The bed is very comfortable. There is a daily fee to park at the hotel if you have a car. 10.00 per day The staff was friendly. Easy walk to down town. The rooms are very small. No sitting area other than the bed. The suites may be bigger. we were out and about most of the trip. For a long stay I would look for a larger room. The restaurant attached to the hotel has excellent food.

We asked for housekeeping after our first night and they did not touch the room or provide clean towels. Front desk was very pleasant and provided clean towels and coffee replenishment upon request. Valet serice for car was prompt and courteous, with the exception of parking after dark; there is no access driveway and you need to understand it is the valet asking for your keys when you are not in front of the entryand they are not wearing any uniform to ID them as hotel employees.