We stayed at the Best Western Maharani Bagh for 8 nights in a Premium room. It’s a relatively new hotel. Check-in: we arrived in the late evening. The check-in process seemed to go smoothly and the young *** gave a thorough spiel on things we might need to know, but upon entering our hotel room, it was clear he missed the bit in my booking that we had booked a premium room. Back down to the front desk. This time the ***ager was there. He apologised for his younger “new here” colleague and allocated the correct room to me. Room: we liked this room. Being in the hotel for an extended stay, we felt the need for extra space and felt the surcharge was worth it. Having the walk in closet meant our room was always tidy. The sofa was comfortable. The bed was also comfortable, but the pillows were quite high which could be an issue if you’re a back or front sleeper. Bring earplugs! India is the land of the honking horn, especially at night. The hotel is on a busy road, but earplugs made for a great peaceful sleep. The bathroom was a good size. The water pressure for the shower was excellent. Soap, shampoo, shower gel, body lotion, toothbrush and razor were provided (extras available upon request). The bathroom’s ventilation wasn’t good. Bring some sort of air freshener. This room type came with a balcony which we didn’t really use, except to hang out some hand washing (BYO travel clothesline— the hotel also offers a laundry service). The room safe is big enough for a laptop. Universal electric plugs and USB-A plugs are available in the room. An iron and ironing board are available upon request. Housekeeping: simply excellent. The rooms are immaculate. We stayed in the room a couple of times when they serviced the room and the guys were very thorough, including daily sweeping and mopping of the whole room. Once we mentioned an issue with mosquitoes in the room and they provided one of those wall plug-in bug repellers. Restaurant: we ate breakfast daily and ***y lunches and dinners in the restaurant as it seemed to be the safest option around. The breakfast buffet is mostly Indian cuisine, but there is toast, pastries, cereal, fruit, yoghurt, and eggs made to order for the Western palate. They did dosa made to order and this was my go to as they are gluten free. I also had the idli as another gluten free option. The coffee machine did decent Americanos. The lunch/dinner menu was extensive, and we enjoyed everything we ordered. The staff were so nice and provided great service. Front desk: the ***ager was great and even helped us with some spa bookings. The rest of the front desk staff were nice enough, but anything semi complicated had to be deferred back to the ***ager. Other comments: the elevators aren’t secure, I.e. no swiping a cad reader to get to your floor. The lobby could do with a few more places to sit. The hotel isn’t really near anything, but Ubers are cheap and plentiful. I would definitely consider staying here again.
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