멜리아 뒤셀도르프

GOOD PLACE

房間外就是城市綠地，距離博物館、萊茵河、國王大道等都是步行的距離。地理位置非常好，房間大小也舒適。酒店前台非常熱情友善，感覺好極了。早餐還可以，餐廳的晚餐簡單美味。

Pregnant and trapped in an elevator. Pregnant and trapped in an elevator. We have been using Melia Düsseldorf for many years. Between 50 - 100 room days bought during the past years. We never had any need for special service and the hotel has been ok and a good location for us. But when you need help that’s when you know how the hotel is running. One of our employees was Saturday evening trapped alone in the elevator and she was 7 months pregnant. Of course she was in panic. The only help from the staff was to call a technician, who didn’t answer the phone.. Several guests at the hotel tried to help and only when we ourself tried to call the firedepartment the hotel reacted. After 40 minutes trapped the fire people and ambulance arrived and 5 minutes later the pregnant was out of the elevator, with an experience she will never forget. She was trapped in 45 minutes. We were told we would be contacted by the hotel manangement — but we heard nothing. I think we would never sleep at Melia Düsseldorf again.

Excellent hotel! Our room was way above our expectations. Very spacious, comfortable beds, mini fridge, tv, hot water heater, coffee and tea packets. The underground parking garage is located directly below the hotel. All tourist attractions and restaurants are a short walk away. I would definitely recommend Melia Hotels.

Hotel facilities and professionalism of staff made this a perfect stay for us. We were entirely satisfied. The location was an added bonus. We were able to take advantage of the Park, the weather was very good enabling us to relax in open air.